Senior Infrastructure Engineer at Glia

, , Estonia -

Full Time

Start Date

Immediate

Expiry Date

26 Feb, 26

Salary

0.0

Posted On

28 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Elixir, Ruby, Go, Python, React, JavaScript, TypeScript, AWS, Kubernetes, Docker, Terraform, PostgreSQL, DynamoDB, Redis, Apache Kafka, RabbitMQ, Linux

Industry

Financial Services

Description

About Glia Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction. The work In this role, you will join the Media Essentials team (codename Ether). Your mission will be to build world-class rich media solutions that power deep interactions for Glia’s customers. You will be a force multiplier whose work directly impacts the successful execution of our very ambitions Voice+AI roadmap. The team’s setup While you will enjoy a role with processes optimized for hybrid or remote work, we deeply value in-person connection. For our colleagues based in Estonia, we highly prefer if you would work from the office more often than not. We also bring our engineering teams with remote members together at least twice a year to collaborate, innovate, and build relationships. You should be able to travel for these company gatherings, which may also include the final stages of the interview process. Our team is distributed across Estonia (Tartu, Tallinn), Portugal and Spain operating in the Eastern European time zone (EET/EEST). Our current tech stack Backend: Elixir, Ruby, Go, Python Frontend: React, JavaScript, TypeScript Infrastructure: AWS, Kubernetes (EKS), Docker, Terraform Databases & Persistence: PostgreSQL (RDS), DynamoDB, Redis Event Streaming & Messaging: Apache Kafka, RabbitMQ AI: Amazon Bedrock, Claude Code, Google Gemini CI/CD & Build Tools: Jenkins, GitHub Actions, ArgoCD Monitoring: DataDog, Sentry For some teams also: Backend: Node.js, TypeScript, Python Voice Infrastructure: Kamailio, FreeSwitch, Homer Cross-platform Desktop: Electron MobileSDK: Swift, Kotlin, React Native Note: We are constantly evolving our tech stack to ensure the usage of the right tools for specific needs, and you will be part of the process of choosing new technologies. Candidate requirements You are driven, self-motivated, want to take ownership, and get things done well. You are passionate about mastering your craft. You are a life-long learner, curious, and not afraid to ask questions and challenge others as you do yourself. We generally look for the following qualifications: Experience: You have a combined 5+ years of software- and infrastructure engineering experience Leadership & Ownership: You have a proven track record of leading technical projects and taking ownership of their outcomes Technical Foundations: You possess a strong understanding of software engineering fundamentals and infrastructure best practices Cloud Proficiency and IAC: You are experienced with cloud infrastructure, particularly AWS with a working knowledge of Terraform Networking: You excel at networking and know your way around low-level networking topics Containers: You have a deep working knowledge of Kubernetes Operating systems: You are comfortable and knowledgeable with Linux-based systems Nice to have requirements You have Experience with either Go or Python You are familiar with event-driven architecture and have experience working with Kafka or RabbitMQ You have knowledge of authentication and authorization technologies like OAuth, OIDC, or SAML You leverage AI development tools like Claude Code in a deliberate and effective way, while also understanding their limitations and maintaining accountability for your work No problem if you miss a few of these qualifications. If you find it interesting to learn them, do still apply. *Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. The Glia Talent Acquisition team uses @glia.com and @gliatalent.com, mailboxes for coordinating interviews, providing updates, and sending documents. Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com *Want to know more about working at Glia? Check our Glia's Career FAQs

Responsibilities

You will build world-class rich media solutions that power deep interactions for Glia’s customers. Your work will directly impact the successful execution of our ambitious Voice+AI roadmap.