REQUIRED SKILLS

• Windows environment administration including MS Server 2022, AD, DNS, DHCP, Skype for Business administration, Exchange Server 2019 Administration, WSUS, Windows Desktop administration etc,
• Working knowledge of configuring an IP network – switch configuration, knowledge of VLANs, dot1x security, firewalls, routing, BGP, Juniper, Cisco, F5 BIG-IP
• Experience with working with VMWare vCenter, ESXi
• Experience with working with Dell PowerEdge and ME storage units

WHAT WE DO FOR YOU:

At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.

We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes:

• Contributory Pension Scheme
• Private Medical Insurance
• 33 days Annual Leave (including public and privilege holidays)
• Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme)
• Access to Flexi-Time Benefits

WHO WE ARE:

Leidos UK & EUROPE – we work to make the world safer, healthier, and more efficient through technology, engineering and science.
Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation.

Daily Tasks:

• Investigate issues escalated from Tier 2 Engineers.
• Review, track and implement Modcert alerts and directives.
• Providing technical support and mentoring to other members of the team.

Weekly Tasks:

• Update the H1E Change Pack.
• Update the H1E Weekly Support Pack.

Monthly Tasks

• License Management
• Certificate Management

Ad-Hoc Tasks

• Perform non-standard software patching and upgrades.
• Site visits to resolve technical faults, implement new systems or to meet with the customer/user.
• Engage in writing technical responses to Engineering Change Requests (ECR’s).
• Perform systems administration activities.
• Complete regular technical maintenance tasks
• Forward thinking and brainstorm technical improvement and engineering changes to the H1E system.
• Develop new tools and scripts for Tier 1 and 2 engineers to use, to assist in their day to day operations.
• Create, update and maintain the technical knowledgebase articles and documentation.
• Continually work to improve and streamline current processes.
• Engage with 3rd party vendors and the authority.
• Develop and monitor all aspects of Infrastructure to ensure the smooth running of infrastructure and Support processes.
• Lead in resolution of major support incidents.
• Work independently to achieve a variety of tasks.