Duties

• Design, implement, and maintain scalable and reliable IT infrastructure solutions across multiple regions in data centers and the cloud.
• Provide escalation support for complex Windows Server issues, collaborating with operations and support teams to resolve incidents efficiently.
• Provide level 1 support for Linux Server issues, collaborating with operations and support teams to resolve incidents efficiently.
• Define and implement security best practices, hardening guidelines, and compliance standards for Windows Server environment.
• Communicate and enforce Windows Server standards across teams and stakeholders to ensure consistent implementation and compliance.
• Participate in automation projects to optimize system performance and reduce manual intervention globally.
• Work with stakeholders at global sites to understand technology requirements and deliver implementation plans.
• Develop and maintain scripts and tools for automated deployment, monitoring, and management of systems.
• Collaborate with cross-functional teams to identify automation opportunities and implement solutions across different locations.
• Ensure the security, availability, and performance of IT systems globally.
• Mentor and guide junior engineers in best practices and automation techniques.
• Modernize data center operations to improve efficiency and incorporate the latest technologies.
• Ensure security and industry standards are being met through automation.
• Ensure the reliability of server and storage infrastructure, including regular maintenance and performance optimization.
• Manage and optimize virtualization and hyper-converged infrastructure to ensure high availability and scalability.
• Ensure comprehensive backups, effective monitoring, capacity planning, and thorough documentation for all data centers globally.
• Stay up-to-date with industry trends and emerging technologies to drive innovation.

Qualifications and Experience

• BS degree in Computer Science or related field or equivalent experience.
• 8+ years of experience in IT infrastructure engineering, virtualization platforms, and hyper converged infrastructure, with a strong focus on automation.
• Deep expertise in Windows Server administration, operations, escalation support, and security best practices.
• Proficiency in scripting languages (e.g., Bash, Python, PowerShell).
• Demonstrable experience with operations in at least one cloud platforms (e.g., AWS, Azure, Google Cloud)
• Understanding of containerization technologies (e.g., Docker, Kubernetes) a plus.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication and collaboration skills.