SENIOR INSIGHT ANALYST – MAKE A REAL IMPACT WITH ANALYTICS THAT DRIVE RESULTS.

Are you passionate about turning data into actionable insights? Looking for an opportunity to develop your data career in a dynamic, growing organisation? We may have the role for you! Evlo is recruiting for a Senior Insight Analyst that has collections or credit risk data analytics experience within financial services. As an established leader in consumer finance for over 15 years, Evlo is committed to innovation, customer success, and personal development. Awarded MoneyFacts Best non-mainstream lender for the past five years, we pride ourselves on data-driven decision-making that puts our customers first and supports our continued growth.
If you are driven by curiosity and enjoy solving complex business problems, we would love to hear from you. You will benefit from professional development opportunities designed to unlock your potential.

SKILLS AND EXPERIENCE ESSENTIAL FOR A DATA INSIGHT ANALYST

• Previous demonstrable analytical experience within financial services
• Collections or credit risk data analysis experience essential
• Knowledge of relevant coding languages, eg SQL, SAS, Python, R.
• Excellent communication skills: able to convey findings to technical and non-technical audiences effectively.
• Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong problem-solving abilities and a continuous improvement mindset.
• Proactive, curious, and driven by delivering tangible results from insight.

ABOUT THE SENIOR INSIGHT ANALYST ROLE

As a Senior Insight Analyst, you will play a key role in transforming data into business insights across all areas of our operations with a focus on collections initially. You will deliver analytical solutions and provide valuable data-led recommendations to stakeholders at all levels. Your contribution will ensure outstanding customer outcomes and inform strategic business decisions.
This position requires strong analytical skills, a flair for translating data into clear actions, and the ability to communicate complex information with clarity and impact. You will collaborate with cross-functional teams and influence positive change through insight and evidence.

KEY RESPONSIBILITIES IN DATA ANALYSIS & INSIGHT GENERATION

• Design, deliver and maintain accurate, timely and insightful analysis and MI to the business
• Identifying and highlighting significant trends and results from analysis and MI to drive continuous improvement across all areas of the business
• Developing and monitoring our core strategies in collections, lending and affordability
• Analysing performance and delivering actionable insights across branch network and call centre operations
• Identifying and evaluating new data-driven opportunities, including new data sources
• Engaging with operational teams and support functions to drive the effective use of analysis, MI and data to inform and influence operational and strategic decision making
• Communicating the relevance, functionality and significance of analysis and MI to less technical colleagues
• Taking on key analytical roles in projects and deputising for managers as required

This will be through:

• Analysis: reactively and proactively analysing business problems to provide explanations and solutions
• Strategy: developing and monitoring strategies across lending and collections
• MI: developing, maintaining and monitoring MI across lending and collections