Senior Insights Analyst - Remediation at Bank of New Zealand

North Dunedin, Otago Region, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

30 Dec, 25

Salary

0.0

Posted On

01 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Analysis, SAS, Snowflake, Hadoop, SQL, Python, Remediation, Analytics, Regulatory Compliance, Process Improvement, Stakeholder Communication, Coaching, Documentation, Problem Solving, Agile Methodologies, Banking Knowledge

Industry

Banking

Description

Worker Type: Permanent Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way." We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career development. No two days are the same. Ko mātou tēnei | This is Us This is an exciting opportunity for a Senior Insights Analyst - Remediation. In this role you will be responsible for both delivery of remediation cases providing quality insight, data and technical solutions as well as identify and implement opportunities for the team to work more efficiently through thoughtful enhancements, clear documentation, and proactive mitigation strategies. This will help us deliver remediation that’s accurate, timely, and effective for our customers. This is a full time, permanent position based in Auckland CBD. Anchor days in the office are currently Wednesday which could be subject to change. Mō te Tūranga | About the Role We sat down with our Insights Manager (Who you’ll report to), and let us know the following about the role: What are 5 day to day tasks the person in this role will complete? Coach the team on best practice, support workload management and identify areas for process improvement/develop new approaches. Design and refine remediation strategies to confidently tackle complex challenges. Play a key role in shaping reusable data assets that empower smarter, faster approaches across cases. Work with different teams to apply best practices that improve quality and consistency in daily tasks. Keep learning and growing to stay up to date with banking knowledge and tools that support great remediation work. What is the team culture and environment like? We work in a supportive and engaging environment where everyone has the autonomy to manage their own timelines, tailored to the needs of each remediation. You’ll be joining a cohesive and collaborative team - I genuinely enjoy working with the team and value the connections we’ve built. What is the most challenging thing about this opportunity? One of the key challenges in this role is navigating complex and unique product scenarios. Staying calm and approaching each case with clear, logical thinking makes a big difference. What is the most exciting thing about this opportunity? This role offers diverse and dynamic work where no two days are the same. It’s constantly evolving, with abundant opportunities to grow your banking knowledge and technical expertise. What attributes will this person have to be successful in this role? 5+ years’ experience in a data role, including 2+ years with various database tools such as SAS, Snowflake or Hadoop and languages such as SQL or Python. 3+ years’ experience in banking or financial services, particularly in roles involving remediation, analytics, or regulatory compliance. Ability to plan, prioritise and manage tasks independently. Ability to effectively communicate with stakeholders (Technical and non-technical). To be successful in the role we require open communication with myself, with the team and with stakeholders and providing valuable insights into current processes. Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand Please Note: Applications close on Wednesday 15 October 2025 at 11:59pm. We will interview as we identify suitable candidates therefore may close the job early. If you are interested in this opportunity, please apply now! This is an exciting opportunity to join us! We're bold thinkers who are taking brave steps to create a company that people want to work for, and customers want to bank with. If you're ready to join a fun organisation where we are proud of our culture and how we are helping New Zealander's to 'Find their way', then show your interest by submitting your application - we can't wait to read it. Ehara taku toa i te toa takitahi, engari he toa takitini" - Success is not the work of an individual, but the work of many.” Closing Date: 15 October 2025 Applications will be reviewed regularly across the advertising period, but we do reserve the right to close applications early. Welcome to BNZ Careers! We are excited for you to apply for a role with us. We're the bank for New Zealand. Our purpose is to serve customers well and help our communities prosper. Every day we find ways for our customers, our people, and our communities to thrive through strong values, diverse teams, and great people - just like you.

Responsibilities

The Senior Insights Analyst - Remediation will deliver remediation cases by providing quality insights, data, and technical solutions. Additionally, the role involves identifying and implementing opportunities for team efficiency through enhancements and proactive strategies.