Senior Intake Clinician - BounceBack at EACH

Wantirna South, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

0.0

Posted On

25 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Intake Assessment, Risk Assessment, Trauma-Informed Support, Family Consultations, Rapport Building, Multidisciplinary Team Collaboration, Referral Partner Engagement, Crisis Response, Clinical Judgement, Ethical Decision-Making, Documentation, Recovery-Oriented Practice, Single-Session Interventions, System Navigation

Industry

Individual and Family Services

Description

Job Description Part-time (0.8 FTE) | Fixed Term until the end of December 2026 Based across Epping & Knox on the lands of the Wurundjeri People | Hybrid working options Salary dependent on qualifications & experience + 12% Super + Salary Packaging benefits of up to $18,550 About the program Bounceback is a youth mental health program supporting young people (aged 12-25) and their families at times when they need clarity, connection, and care. The program provides timely intake, assessment, and short-term therapeutic support, helping young people navigate pathways into the right services while feeling heard, respected, and supported. Your role, your impact As a Senior Intake Clinician, you will be a trusted first point of contact for young people and families seeking mental health support. Your work will shape safe pathways into care, reduce distress, and ensure people are met with compassion, clarity, and dignity from the very first interaction. You will: Manage service enquiries and referrals, completing intake, eligibility, and risk assessments Deliver evidence‑based, trauma‑informed therapeutic support, including single‑session family consultations Build rapport with young people and families, centring their voices and choices Collaborate within a multidisciplinary team to deliver coordinated, person‑centred care Engage with referral partners, strengthening relationships and service pathways Respond to crisis and complex presentations, using sound clinical judgement and ethical decision-making Create and maintain accurate documentation, including assessments and case notes Who we’re looking for You are someone who brings warmth, clarity, and calm to complex situations. You are confident in your clinical judgement and grounded in person-centred, inclusive practice. You bring: Relevant tertiary qualification in mental health, psychology, social work, youth work, AOD, or a related field Experience in youth mental health and recovery-oriented practice Strong intake, assessment, and risk management skills Sound judgement while remaining compassionate and flexible A team-oriented mindset and strong written and verbal communication skills Willingness to travel between Epping and Knox locations What will make you stand out Experience delivering brief or single-session interventions Experience working within youth mental health or community-based services Confidence navigating complex systems and service pathways A deep understanding of the challenges young people and their family/carers face today What’s in it for you At Each you’ll be supported to be your best. We provide: Supportive & inclusive culture – Work with like-minded colleagues and leaders who genuinely care Balance your way – Flexible work arrangements to help you juggle work and life commitments Competitive salary – Based on your experience, plus above-award conditions and generous leave options Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment Professional development & training – Access mentoring, supervision, leadership pathways, and discipline-specific learning Endless career opportunities – With over 200 programs across QLD, NSW, ACT, and VIC, there are plenty of pathways to progress Free, confidential support – Our Employee Assistance Program is available for you and your family Additional Information To view the full Position Description, click here or visit each.com.au, go to ‘Work With Us’ - ‘Careers’ - ‘Open Roles’ and search for this position. For more information or a confidential conversation, contact Samuel Wrigley, Manager, Youth Mental Health Services, at [email protected] Applications Close: Tuesday 3rd March 2026 Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period – so don't miss out and apply today! Next Steps in the Hiring Process Thank you for your interest in joining Each! To learn more about next steps, please check out our Hiring Process Guide. We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant. Didn’t find the perfect role today? Stay connected by joining our Talent Community — be the first to hear about new opportunities at Each!

Responsibilities

The Senior Intake Clinician will serve as the primary contact for young people and families seeking mental health support, managing service enquiries, referrals, and conducting intake, eligibility, and risk assessments. This role involves delivering evidence-based, trauma-informed therapeutic support, including single-session family consultations, while ensuring pathways into care are safe and compassionate.