Senior Integrity Investigator at myCareer - NSW Government

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

142665.0

Posted On

22 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Integrity Investigations, Compliance, Risk Management, Regulatory Affairs, Investigative Methodologies, Stakeholder Relationships, Process Improvements, Public Interest Disclosures Act

Industry

Government Administration

Description

Senior Integrity Investigator, Ongoing opportunities based in Sydney CBD + hybrid/flexible working options available We are seeking a highly skilled Senior Integrity Investigators to join our Governance, Risk and Assurance division. This role is critical in leading and managing complex and sensitive investigations into serious wrongdoing, ensuring integrity and compliance across the Department. You will work as part of a multi-disciplinary team dedicated to upholding standards and strengthening public trust. Ongoing Grade 9/10 opportunities (two positions available) Salary range: $129,464 - $142,665 + super, commensurate with experience. Sydney CBD based, however, flexible hybrid and remote working opportunities available for consideration. Key Responsibilities Lead and manage investigations into serious misconduct, identifying breaches of policy, procedure, legislation, and law. Develop investigative plans and oversee strategies to achieve investigation objectives. Prepare comprehensive reports, submissions, and recommendations to inform decision-making. Conduct interviews and initiate inquiries independently, ensuring investigative obligations are met. Supervise referrals to law enforcement and integrity agencies to support enforcement actions. Build strong stakeholder relationships to implement compliance strategies and minimise regulatory risks. Identify and drive process improvements to enhance compliance systems and efficiency. Key Challenges Managing sensitive and complex matters in a fast-paced, confidential environment. Ensuring accuracy and completeness of information under tight timeframes. Maintain contemporary knowledge of investigative methodologies and tools. Foster collaboration and education across the Department to ensure consistent application of policies and processes. About You Demonstrated experience in integrity investigations or related fields, with a strong understanding of integrity frameworks and compliance obligations. Strong knowledge of the Public Interest Disclosures Act 2022 and experience in compliance, risk management, or regulatory affairs. Ability to analyse complex regulatory information and assess organisational impact, such as the NSW ICAC, NSW Audit Office and the NSW Ombudsman and their associated legislative engagements with DCS. Essential Requirements Significant experience in investigative or compliance roles focused on serious wrongdoing. Demonstrated ability to manage complex investigations and apply rules of evidence. Knowledge of the Public Interest Disclosures Act 2022 and related legislation. Why Join Us? Make a real impact by safeguarding organisational integrity. Work in a collaborative team committed to ethical standards and continuous improvement. Enjoy flexible work arrangements and professional development opportunities. What we need from you To start your journey towards becoming one of our Senior Integrity Investigators please click on the link below and attach your resume (max 4 pages) and an optional cover letter (max 2 pages). If you include a cover letter we would love to hear about your motivation for applying for this position and outline your relevant skills aligned to the key responsibilities and required demonstrated abilities. A talent pool may be created to fill future ongoing or temporary opportunities. For enquiries relating to this position, please contact Hayden Berg, Director Investigations, DCS GRA via Hayden.Berg@customerservice.nsw.gov.au Please note: The application portal will be unavailable from 24/12/25 to 25/12/25 due to system maintenance. Applications during this period will not be received. Please apply prior to midnight 23/12/25 or from 26/12/25 until the closing date/time. Salary Grade 9/10, with the base salary for this role starting at $129,464 base plus superannuation Click Here to access the Role Description. For enquiries relating to recruitment please contact Nicole Turner via nicole.turner@customerservice.nsw.gov.au. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Closing Date: 10am Monday 12th January Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here. We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact nicole.turner@customerservice.nsw.gov.au or 02 9494 8351. For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process

Responsibilities

Lead and manage investigations into serious misconduct while developing investigative plans and overseeing strategies. Prepare comprehensive reports and conduct interviews to ensure compliance and integrity.