Senior Intelligence & Detection Specialist at People First Bank Careers

, , Australia -

Full Time

Start Date

Immediate

Expiry Date

15 Apr, 26

Salary

0.0

Posted On

15 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fraud Detection, Fraud Prevention, Data Analysis, SAS, SQL, Python, R, Fraud Analytics, Collaboration, Stakeholder Engagement, Financial Crime, Regulatory Compliance, Strategic Thinking, Incident Review, Quantitative Techniques, Fraud Risk Management

Industry

Financial Services

Description

About the role – 18 Month Fixed term contract Our Group Fraud Management department is undergoing some exciting changes and as a result we have an exciting opportunity to join the Intelligence, Detection and System Support team on an 18-month secondment. As a Senior Intelligence & Detection Specialist your primary function is to reduce People First Bank customers’ exposure to fraud & scam losses by providing advanced detection and analytical services. This involves developing, supporting, and maintaining analytical frameworks and quantitative techniques to identify and manage fraud & scam risks across a range of portfolios, including digital fraud, card fraud, and scam detection. You will play a direct role in generating transaction monitoring alerts by utilising a fraud detection system, investigating and collaborating with stakeholders to establish if transactions are genuine or suspicious. This role puts you at the centre of advanced fraud analytics, turning intelligence into action to deliver real-world impact at scale. Key responsibilities include: Help evolve end-to-end fraud detection capability: design, deploy and optimise fraud detection rules, analytical frameworks and quantitative techniques that measurably reduce fraud and scam losses across a member-owned bank with a strong purpose focus. Turn complex data into actionable fraud intelligence: interrogate large, multi-source datasets using SAS, SQL, Python or R to identify patterns, quantify emerging fraud threats and balance fraud risk with customer friction. Analyse fraud trends, incident reviews and system performance to influence Fraud Detection and Prevention frameworks, Group Fraud Management strategy and proactive fraud prevention initiatives. Be the subject-matter expert and innovator: act as a trusted SME for fraud systems, tools and analytics, building new tools and processes that activate leading-edge detection capabilities and promote continuous improvement. Collaborate widely and influence outcomes: partner with Fraud, Triage, Projects, Technology and external industry bodies to improve detection performance, support change initiatives and strengthen industry intelligence networks. Protect members while enhancing their experience – deliver detection strategies that minimise losses while maintaining an excellent member journey, supported by robust metrics, reporting and best-practice governance. About you A hands-on fraud analytics role where your insights directly influence strategy, systems and outcomes, protecting members while staying ahead of evolving fraud threats. You will succeed in this role if: You are a highly analytical fraud specialist with proven experience deploying fraud detection and prevention analytics, and you thrive on using data to uncover patterns, quantify risk and reduce fraud losses. You bring strong technical capability in SAS, SQL, Python or R, with the ability to interrogate large, complex datasets and translate insights into effective detection rules and business outcomes. You understand the financial crime landscape including fraud typologies, card fraud controls and relevant regulatory and compliance frameworks and apply this knowledge pragmatically in a banking environment. You think strategically while executing with precision, balancing fraud risk, false positives and customer friction to deliver measurable improvements in detection performance. You are a trusted collaborator and influencer, able to work across Fraud, Technology, Operations and external industry bodies, while confidently sharing insights and recommendations with stakeholders and leaders. Location Whilst our primary office locations are across Adelaide, Brisbane and Toowoomba, we are pleased to be able to consider applications from employees within Australia for this role. We also encourage you to put thought into how the work may be undertaken given your location and what support you may require. Why you’ll love working with us: People First Bank – our new brand – says exactly what we’re all about: people. We're committed to supporting and growing our team and creating an outstanding work environment. You’ll have access to financial and lifestyle benefits to support your success and individuality: Flexibility and hybrid working arrangements. Enhance your salary with discounts on banking, health insurance, and shopping across Australia. Advance your career with training, study support, and project opportunities. Competitive leave benefits that empower employees to take time for themselves and loved ones. Wellbeing support with our Employee Assistance Program, wellbeing leave, mental health app, and mental health ambassadors’ program. Make a difference with paid volunteering, Workplace Giving, and diverse community initiatives. Be recognised for your contributions through our peer-driven recognition program. A bit about People First Bank: In March 2023, People’s Choice and Heritage Bank merged to form Heritage and People’s Choice Limited - Australia's leading mutual bank. We are now on an exciting journey to bring together our products, services, and technology under a single brand - People First Bank. We have over 700,000 members and 1,900 employees, with dual head offices in Adelaide and Toowoomba, an Australian-based contract centre and branches across five states. With a vision ‘To deliver positive change through banking’, People First Bank serves members and contributes to the community, while offering an inclusive, flexible work environment. We’re big enough to make an impact; but agile enough to influence and do interesting work. Apply online now: If this sounds like you, this could be the next step in your career. Click 'Apply' now and submit your application, including a cover letter and current resume by COB Tuesday 27 January 2026. We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process.

Responsibilities

The Senior Intelligence & Detection Specialist will develop and maintain analytical frameworks to identify and manage fraud risks, while generating transaction monitoring alerts and collaborating with stakeholders. This role focuses on turning complex data into actionable fraud intelligence to minimize losses and enhance member experience.