ABOUT THE COMPANY

OPTO designs and manufactures retail fixtures for domestic and international markets. We are a design-led company driven by innovation, a passion for helping our clients succeed, and communication. Our team applies creative thinking across customer proposals, product development, and operations to deliver tailored retail solutions. The excitement, innovation, and passion from all of our team members allows us to curate the best solutions for any retail environment.
With in-house engineering and a responsive, collaborative culture, we adapt quickly to customer needs and provide industry-leading speed and reliability, earning long-term partnerships through performance and trust.

QUALIFICATIONS

• Associate’s degree or higher in Interior Design
• Minimum of 5 years of experience in interior design, retail design, or a related industry

REQUIRED SKILLS

• Proficient in AutoCAD, Adobe Creative Suite, Microsoft Office, PowerPoint, and online research tools.
• Strong understanding of retail environments and fixture-based space planning
• Excellent written and verbal communication skills
• Exceptional organizational skills with a proven ability to prioritize and manage complex tasks effectively
• Positive attitude and enthusiasm for creative problem-solving
• Ability to work independently with minimal supervision and as part of a collaborative team
• Strong interpersonal skills with the ability to collaborate across departments and communicate at all organizational levels
• Demonstrated ability to mentor and support the development of associate designers
• Self-motivated and proactive in contributing to the company’s success
• Effective time and stress management skills in a fast-paced, deadline-driven environment

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

This position is based in an office environment. The role involves sitting and standing at a desk, frequent in-person and phone communication, and the regular use of standard office equipment, including phones and computers.

ABOUT THE ROLE

We are seeking an experienced senior retail designer to assist and lead customer accounts aiding in the growth of our business. A designer that is full of curiosity, passion, and creative drive that is ready to be part of a collaborative design team. The Senior Designer provides creative and technical support to customers for merchandise and display needs. As a problem solver, they contribute to both design and sales, delivering the right solutions for customer projects. The role involves collaborating with other team members, depending on the client and project scope, while focusing on growing high-profile accounts and cross-training designers. This position requires someone who thrives in a fast-paced environment, is skilled in customer interaction, and maintains enthusiasm and professionalism. Ideal candidates are career-focused, eager to grow professionally, and committed to contributing to the company’s long-term success.

RESPONSIBILITIES

• Program management and growth
• Design consultation and use of professional design expertise to drive sales of OPTO products and services
• Establish and maintain strong customer relationships, providing proactive and reactive support for inquiries
• Leverage product knowledge to recommend solutions, including fixture and layout designs
• Develop detailed project proposals with drawings, quotes, and manage documentation, BOMs, and assembly details
• Deliver exceptional customer service
• Identify areas for improvement, contribute to interdepartmental enhancements, and assist in staff training
• Maintain product knowledge to match customer needs with appropriate solutions
• Perform other duties as assigned