The Senior Internal Communications Manager plays a crucial role in shaping and implementing our communications strategy, effectively leading employee engagement activities, coordinating large-scale internal events, driving brand promotion, and encouraging a positive organizational culture. This role requires strategic thinking, leadership responsibilities, and global influence. The role will lead and deliver internal communication campaigns and projects while providing insights to inform decision-making. They will work collaboratively with the leadership team to build relationships across a range of departments. Additionally, they will manage members on the internal communications team, driving their development and performance.

QUALIFICATIONS & EXPERIENCE:

• Proven experience of at least seven years in a similar role, ideally within large organizations or related industries.
• Demonstrated experience in leading and developing high-performing teams.
• Proven ability to collaborate effectively with senior leadership and across multiple departments.
• Extensive project management experience, with a track record of delivering high-impact internal communication campaigns.
• Deep knowledge and understanding of current trends in internal communications and employee engagement.
• Proven experience in internal event planning and execution, web content management, and employee engagement initiatives.
• Experience in gathering, analyzing, and using internal feedback and corporate intelligence. Proficiency in using advanced analytics tools.
• Exceptional leadership, strategic thinking, and communication skills, both verbal and written.
• Comprehensive understanding of organizational dynamics and key stakeholders.
• Ability to work under pressure, prioritize effectively, and handle workloads.
  A cover letter is important to us, this offers the hiring manager valuable insights into how your skill set aligns with the role, what unique contributions you can bring to the team and why you are interested in this position. Therefore, when applying for this role online, please upload your cover letter and CV as one document.
  Applications without a cover letter may regrettably not be reviewed.

• Shape and Implement Strategic Communications Plans: Develop and implement coordinated internal communication plans to improve employee engagement, support organizational goals, and increase visibility of key messages across the company.
• Lead High-Impact Campaigns and Projects: Plan, implement, and be responsible for internal communication campaigns and projects, ensuring alignment with overall business strategy and goals.
• Lead all aspects of Internal Events: Run and implement internal events, both virtual and physical, that support engagement and business objectives.
• Handle Internal Brand Messaging: Ensure consistency and accuracy of internal brand messaging across all channels, including intranet, email, viva engage, newsletters, and digital signage.
• Innovative Engagement Initiatives: Develop and implement innovative employee engagement initiatives to cultivate a positive organizational culture and broaden internal reach and influence.
• Cultivate Relationships with Internal Stakeholders: Nurture positive relationships with employees, department leaders, and key internal team members to improve communication effectiveness and culture.
• Crisis Communications: Handle internal crisis communications and reputational issues in a timely and professional manner, ensuring clear and effective messaging to all employees.
• Internal Feedback and Strategic Decisions: Compile and analyze internal feedback to advise strategic decisions and communication plans.
• Collaborate with Leadership Team: Engage with the leadership team and key departments to align the internal communications strategy with business objectives, acting as a trusted advisor and inspiring leader.
• Team Leadership and Development: Exhibit strong leadership in managing members of the internal communications team, fostering a collaborative and high-performance culture.
• Coaching and Performance Management: Demonstrated ability to coach and provide performance management to direct reports, ensuring that team members have clear goals and are supported in their professional development.
• Support for Mergers & Acquisitions (M&A): Provide critical internal communication support during mergers and acquisitions, ensuring that all employees are well-informed and that the organizational culture is maintained. Lead communication strategies to address changes, integrate teams, and manage transitions smoothly.
• Lead Global Corporate Social Responsibility (CSR): Establish and lead a global corporate social responsibility program, including the development of guidelines for volunteerism, corporate giving, employee matching gift programs, and disaster relief efforts. This role will ensure that CSR initiatives are aligned with the company’s values and objectives, promoting a positive impact on communities while enhancing employee engagement and corporate reputation.
• Employee Experience: Lead the development and execution of internal communication strategies that effectively embed the Employee Value Proposition (EVP) and core company behaviors into all aspects of the employee experience, ensuring alignment with organizational culture, values, and business objectives.