JOB DESCRIPTION:
- Lead a variety of investigations, including internal and external fraud crimes against the bank
- Apply sound methodologies to collect, preserve, and analyze evidence while staying current on global emerging technology threats
- Identify reported incidents promptly and take appropriate action to minimize potential losses
- Assess and prioritize files and investigate assigned cases ensuring proper protocols are in place and effectively applied
- Work effectively with counterparts at other FI’s, law enforcement and others in the judicial system to maximize opportunities for the recovery of assets and to reduce TDBFG exposure
- Conduct investigations in a professional and timely manner
- Identify and communicate procedural weaknesses to businesses and ensure processes for remediation are in place such as following up for corrective action where applicable
- Identify industry and criminal risk trends for own area and share knowledge with appropriate parties
- Maintain good working relationships with internal partners (e.g. HR, Employment Standards and Legal etc.,) for investigative purposes
- Collect evidence from computers, laptops, phones, Blackberry’s, iPads, databases and a variety of other devices/systems capable of storing valuable electronic data
- Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
- Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
- Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
- Participate in personal performance management and development activities, including cross training within own team
- Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
- Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
- Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
- Contribute to a fair, positive and equitable environment that supports a diverse workforce
- Act as a brand ambassador for your business area/function and the bank, both internally and/or externally
- Investigates criminal cases ranging from simple to complex in nature
- Sound knowledge of Bank products, systems, policies and procedures
- Strong knowledge of criminal investigative techniques, related laws governing collection of evidence, court proceedings and financial/criminal trends
- Represents the Bank in court proceedings
- Manages programs/projects/ initiatives of low to moderate scope and complexity
- Expert level professional role requiring in-depth knowledge/ expertise in own field of specialty and working knowledge of broader related areas
- Understands the industry, competition and the factors that differentiate the organization
- Interprets guidelines, standards, policies and results of analysis to inform decision making at senior levels
- Works independently as the senior lead and guides others within area of expertise
- Identifies and leads problem resolution for complex issues at all levels
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EXPERIENCE & EDUCATION
- Undergraduate degree or relevant professional certifications, designations, or equivalent required
- 5+ years relevant experience
- **NOTE: This position may requires travel within BC & Yukon, personal vehicle is required. Although the position is remote, the successful applicant must reside within BC.
WHO WE ARE:
TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.