Senior IT Analyst (Hardware Asset Management) at ERNI Philippines

Mandaluyong, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

0.0

Posted On

07 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Asset Management, ServiceNow ITAM, Hardware Asset Management, Flexera, IT Service Management, ITIL, Data management, Governance, Compliance, System integration, Stakeholder engagement, Workflow design, Reporting, Asset lifecycle management

Industry

IT Services and IT Consulting

Description

ERNI is a fast-growing Software Development company headquartered and founded in Switzerland in 1994, with more than 800 employees. We are highly specialized in IT & software engineering to enable and deliver innovation in process and technology. Our first service center in Asia Pacific is in Metro Manila (Mandaluyong) from where we provide our service to Europe, APAC incl. our local market Philippines, and USA regions. We are now geared towards expansion and are looking for highly motivated joiners. WHY ERNI is the best place to call HOME? 🏡 🤩 At ERNI, this is how we can support you; ALL company PERKS AND BENEFITS take effect UPON HIRING! Contract: there is always a project and opportunity for you. Personal Development and Travel Opportunities outside the Philippines. Baby Basket – to welcome your newborn to the ERNI family. Fruit Basket – boost of vitamins during hospitalization. Free snacks and coffee in the office 🔐 UNLOCKING NEW DOORS OF GROWTH & OPPORTUNITIES Free Training with Certifications: Grow with us through technical and non-technical training. Challenging Projects: ERNI is dedicated to developing high-quality software in complex technical environments such as MedTech, Industry, Finance, and Transportation. Have the chance to participate in various technically challenging projects amongst passionate and skilled colleagues. Employee Welfare: You will be guided by a group of people who will guide and support you to have the right tools and mindset. Promotions & Recognition: From the very first day, we offer you a way to learn and develop yourself in our company. Your colleagues and superiors consistently recognize and appreciate all efforts, making you feel satisfied with your achievements. Communication: You will find transparency, honesty, and open communication in our working culture. we value suggestions, opinions, and feedback from all employees. ⏱ FLEXIBILITY Hybrid Set-Up: We are combining both remote work and in-person work. The hybrid setup will allow you to reduce commuting time and have a more flexible work schedule. This will help you to manage better your work-life balance. 🎉 EVENTS: We provide many opportunities to connect and build relationships. We are learning, growing, and celebrating achievements together. You will experience a wide range of different exciting activities. What to expect? Leisure Events, Summer Events, Family Events, Social Events, and Year-End Events. 👋 What are our wishes? • Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Management, or related discipline. • Minimum of 5 years’ experience in IT Asset Management, IT Service Management, or related IT operations roles. • Proven experience working with ServiceNow ITAM and/or HAM modules. • Experience with Flexera (or equivalent software asset management tools) and system integrations. • Strong understanding of IT asset lifecycle management, governance, and compliance controls. • Experience designing or implementing ITAM policies, processes, and performance reporting. • Strong analytical, documentation, and data management skills. • Excellent communication and stakeholder engagement skills. • ITIL certification or strong working knowledge of ITIL practices is preferred. 💼 How can you contribute to the team? About the role: The Senior IT Asset Management Analyst will be part of the Information Technology Department (ITD) and will directly support the IT Asset Management (ITAM) Digital Product Enhancements initiative. The role is responsible for strengthening IT asset lifecycle management practices, supporting the implementation and optimization of ITAM tools, and establishing governance policies for IT end user assets across the client. The analyst will work closely with ITAM product owners, ServiceNow platform teams, Flexera administrators, service management leads, vendors, and business stakeholders to ensure accurate, compliant, and fully integrated IT asset data and processes Scope of Work and Responsibilities • Support the implementation and configuration of the Hardware Asset Management (HAM) module in ServiceNow, ensuring alignment with client’s ITAM processes and governance requirements. • Contribute to the design, testing, and validation of ITAM-related workflows, asset lifecycle models, and reporting capabilities in ServiceNow. • Support the enhancement and stabilization of the integration between ServiceNow and Flexera, including reconciliation of asset data, normalization, and data quality improvements. • Develop, review, and maintain IT end user asset governance policies, standards, and procedures aligned with client’s rules, ITSM practices, and audit requirements. • Ensure asset lifecycle states, ownership, financial attributes, and compliance statuses are accurately tracked, maintained in ITAM systems (e.g., ServiceNow HAM/ITAM, Flexera, Oracle FAR) and covers the end-to-end lifecycle of IT end user assets. • Define ITAM KPIs, data quality metrics, and control checkpoints in ServiceNow About the role: The Senior IT Asset Management Analyst will be part of the Information Technology Department (ITD) and will directly support the IT Asset Management (ITAM) Digital Product Enhancements initiative. The role is responsible for strengthening IT asset lifecycle management practices, supporting the implementation and optimization of ITAM tools, and establishing governance policies for IT end user assets across the client. The analyst will work closely with ITAM product owners, ServiceNow platform teams, Flexera administrators, service management leads, vendors, and business stakeholders to ensure accurate, compliant, and fully integrated IT asset data and processes Scope of Work and Responsibilities • Support the implementation and configuration of the Hardware Asset Management (HAM) module in ServiceNow, ensuring alignment with client’s ITAM processes and governance requirements. • Contribute to the design, testing, and validation of ITAM-related workflows, asset lifecycle models, and reporting capabilities in ServiceNow. • Support the enhancement and stabilization of the integration between ServiceNow and Flexera, including reconciliation of asset data, normalization, and data quality improvements. • Develop, review, and maintain IT end user asset governance policies, standards, and procedures aligned with client’s rules, ITSM practices, and audit requirements. • Ensure asset lifecycle states, ownership, financial attributes, and compliance statuses are accurately tracked, maintained in ITAM systems (e.g., ServiceNow HAM/ITAM, Flexera, Oracle FAR) and covers the end-to-end lifecycle of IT end user assets. • Define ITAM KPIs, data quality metrics, and control checkpoints in ServiceNow Work Arrangement The work arrangement is onsite, with an 8-hour availability from 8:00 AM to 5:00 PM Manila, Philippines time, unless otherwise specified or approved by the supervisor for alternative working arrangement. To ensure project continuity, resources must follow the client’s calendar and holidays (excluding local country holidays) and align their availability with Manila business hours, in coordination with the client’s team based at client’s Headquarters in Manila, Philippines.

Responsibilities

The Senior IT Asset Management Analyst will strengthen IT asset lifecycle management practices and support the implementation of ITAM tools like ServiceNow and Flexera. The role involves establishing governance policies, ensuring data compliance, and collaborating with stakeholders to optimize IT asset processes.