Senior IT Analyst - Innovation & Technology at City of Lancaster

Lancaster, California, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Sep, 26

Salary

153288.2

Posted On

27 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic Planning, Data Analysis, Project Management, Process Improvement, AI Implementation, Smart City Technology, Digital Transformation, Stakeholder Management, Policy Development, Data Visualization, Vendor Management, Public Sector Strategy, Performance Tracking, Research, Communication, Problem Solving

Industry

Law Enforcement

Description

CLOSING DATE: OPEN UNTIL FILLED POSITION: SENIOR IT ANALYST Department: City Manager's Office Annual Salary: $120,105.70 - $153,288.20 Exempt – Non-Overtime Eligible General Summary: The Senior Innovation & Technology Analyst leads strategic initiatives that modernize City operations through technology, data, and process improvement. This role drives innovation efforts across departments, supports smart city initiatives, and evaluates emerging technologies—such as artificial intelligence, data analytics, and digital service delivery—to improve efficiency, transparency, and resident experience. This is a highly collaborative, forward-thinking role that blends policy, technology, and operational strategy. Responsibilities include, but are not limited to: Innovation & Strategy * Lead and implement citywide innovation initiatives aligned with Council priorities and organizational goals * Identify opportunities to improve services through technology, automation, and process redesign * Support the development and execution of innovation roadmaps and pilot programs Technology & Emerging Tools • Evaluate and deploy emerging technologies (e.g., AI, smart city systems, digital platforms) • Serve as a liaison between departments, IT, and external vendors on technology projects • Monitor industry trends and recommend solutions that enhance service delivery Data & Performance • Develop dashboards, metrics, and performance tracking systems • Use data analytics to inform decision-making and improve operational outcomes • Support open data and transparency initiatives Project Management • Manage complex, cross-departmental projects from concept through implementation • Coordinate pilot programs, procurements, and vendor partnerships • Prepare staff reports, presentations, and recommendations for executive leadership and City Council Policy & Research • Conduct research on best practices, legislation, and funding opportunities related to innovation and technology • Assist in developing policies, standards, and governance frameworks for new technologies (e.g., AI use policies, data governance) Community & Partnerships • Build partnerships with universities, startups, regional organizations, and the private sector • Support community engagement efforts related to innovation initiatives • Represent the City at meetings, conferences, and regional collaborations Minimum Qualifications: * Bachelor’s degree in Public Administration, Business, Data Science, Information Systems, or a related field * Minimum of 5 years of progressively responsible experience in innovation, technology, data analysis, or public sector strategy * Equivalent combination of education and work experience may be considered Desirable/Bonus Qualifications: * Experience in a municipal or public agency setting is highly desirable * Experience with AI applications, data visualization tools (e.g., Power BI, Tableau), or civic tech platforms * Familiarity with procurement processes and public-private partnerships * Master’s degree in a related field * Certifications in project management (e.g., PMP) or data analytics Knowledge Of: • Smart city technologies, data analytics, and digital transformation strategies • Project management principles and process improvement methods • Public sector operations, budgeting, and policy development Skills & Abilities: • Strong analytical and problem-solving skills • Ability to translate complex technical concepts into clear, actionable recommendations • Excellent written and verbal communication skills • Proven ability to manage multiple projects and work across departments • Strategic thinker with a practical, solutions-oriented mindset Core Competencies: * Problem Solving – Analytically and logically evaluating information. * Learning Agility – Seeking learning opportunities and applying the lessons to work. * Handling Stress – Maintaining emotional stability and self-control under pressure, challenge, or adversity. * Professional Integrity & Ethics – Displaying honesty, adherence to principles, and personal accountability. * Safety Focus – Showing Vigilance and care in identifying and addressing health risks and safety hazards. * Customer Focus – Attending to the Needs and expectations of customers. * Informing – Proactively obtaining and sharing information * Teamwork – Collaborating with others to achieve shared goals. * Valuing Diversity – Appreciating the benefits of varied backgrounds and cultures in the workplace. * Allocating Resources – Prioritizing the use of fiscal and material resources to maximize organizational effectiveness. Guiding Principles 1. Put people first. 2. Be visionary. 3. Be an ambassador for Lancaster. 4. Be Fiscally Responsible. 5. Be Creative. 6. Always Improving. 7. Be Adaptable and Resilient. Essential Physical Requirements: * Ascend/Descend stairs/ladders/balance (moderate) * Position self to bend or twist (frequent) * To move, transport, position items up to 15 lbs. (frequent) * Exposed to outdoor weather conditions (infrequent) * Operate Equipment (none) * Stationary or squatting position (frequent) Environmental Factors: * Work under time pressure (moderate to frequent) * Interruptions (frequent) Essential Cognitive Functions: * Analyze (continuous) * Computations (frequent) * Generate Written Work Product (moderate) * Independent Problem Solving (continuous) * Interruptions (frequent) * Maintain Positive Public Relations (continuous) * Organize (frequent) Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time; The City of Lancaster will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the City of Lancaster is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting www.dfeh.ca.gov/fair-chance-act/ [http://www.dfeh.ca.gov/fair-chance-act/].

Responsibilities

Lead strategic initiatives to modernize city operations through the deployment of emerging technologies, data analytics, and process redesign. Coordinate cross-departmental projects and develop governance frameworks for AI and digital service delivery to improve resident experience.