Customs Broker and International Freight Forwarder, Axxess is a family-owned company serving importing and exporting businesses since 1998.
Our team members make a real difference thanks to the personalized service they provide to our clients. They are skilled, respectful, caring, and enjoy taking on new challenges!
At Axxess, we are committed to supporting our experts throughout their careers. We provide all the necessary tools for you to thrive and share your experience with the team!
Interested? We are looking for our next Senior Business Analyst to join our IT department in Montreal.

• Analyze, document, and maintain a record of all application change requests
• Recommend and develop methods to improve operational efficiency and productivity for all users
• Configure and manage workflow processes within our business systems
• Provide Level 3 support for all Axxess International applications
• Support Level 1 or 2 assistance (with other IT team members) when helpdesk calls overflow
• Ensure system documentation is adequate and up to date
• Participate in the training and implementation of new information systems
• Work closely with partners and software vendors to enhance our IT software offering
• Perform any specific tasks and/or mandates assigned by the supervisor