Overview:
GovCIO is currently hiring for a Senior IT Computer Support Specialist with an active Secret clearance to provide outstanding desk-side support, regularly scheduled backups, network storage allocation, and preventative maintenance. This position will be located in Weston, FL and will be a fully onsite position.

Responsibilities:

• Provide outstanding desk-side support, regularly scheduled backups, network storage allocation, and preventative maintenance
• Support Microsoft Windows environments, repair/replace system peripherals, and maintain configuration management data and documentation
• Install software patches, updates, and upgrades, including remote server and workstation administrations
• Maintain operability of the Uninterruptible Power Supply (UPS); troubleshoot and resolve communications equipment; facilitate resolution of network hardware and software problems, and monitor network traffic and optimize network performance
• Maintain remote user assistance capabilities, Internet connectivity for standalone workstations, and provide technical assistance for relocations and moves
• Create, update, and track service call requests, and stage and take down end user workstations and associated equipment

Qualifications:

• High School with 3 - 6 years IT customer support experience (or commensurate experience)
• Clearance required: An active Secret clearance with ability to obtain and keep DEA suitability is required

Company Overview:
GovCIO is a team of transformers-people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can’t do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

• Provide outstanding desk-side support, regularly scheduled backups, network storage allocation, and preventative maintenance
• Support Microsoft Windows environments, repair/replace system peripherals, and maintain configuration management data and documentation
• Install software patches, updates, and upgrades, including remote server and workstation administrations
• Maintain operability of the Uninterruptible Power Supply (UPS); troubleshoot and resolve communications equipment; facilitate resolution of network hardware and software problems, and monitor network traffic and optimize network performance
• Maintain remote user assistance capabilities, Internet connectivity for standalone workstations, and provide technical assistance for relocations and moves
• Create, update, and track service call requests, and stage and take down end user workstations and associated equipmen