WHAT WE DO:

Network Right is on a mission to create a human-centric, innovative, next-generation world of IT. We are disrupting the IT service industry by offering custom solutions to each individual client. At Network Right, we’re bridging the gap between IT and People by offering unique support based on the needs of growing businesses, and making employee lives easier through technology.

• Configure and support Mac OS, Windows, and other various devices in office and remote environments
• Manage and support identity platforms that govern application access such as Okta and Google Workspace
• Assisting with Network projects/deployments/build-outs (Remote design + configuration)
• Helping standardize and implement best networking practices across client stack
• Administrating a variety of SaaS applications
• Developing and update standards, policies, and procedures as well as best practices documentation in line with compliance requirements
• Help build and maintain the IT infrastructure for various clientele based on their needs
• Configure automations and tooling especially as it relates to on-boarding and off-boarding flows
• Provide a high touch customer service experience to clients
• Act as one of the main technical escalation points for your fellow technicians and professional services team
• Help execute on IT Projects/Initiatives (Network Rack + Stacks, MDM deployment, etc)
• Perform ad-hoc duties as necessary