THE ROLE
As a Senior IT Delivery Engineer within Flotek, you will lead the technical delivery of IT solutions and services to our partner base. You’ll be responsible for ensuring high-quality implementation of Office 365 environments and cloud migrations, optimisation of security services, infrastructure, cloud, and end-user technologies. This role demands strong technical expertise, partner-facing professionalism, and the ability to manage priorities.
RESPONSIBILITIES
- Reporting to the IT Delivery Manager
- Stay updated on industry trends and Flotek technologies
- Scoping of complex projects including resources, timelines and budgets
- Setup and installation of new Microsoft server environments, locally and within data centre environments
- Full implementation of Premise based server to cloud technology migrations, specifically Microsoft 365
- Installation of advanced firewall technologies inc security features & change requests
- Design and Implementation of internal network infrastructures
- Responsible for giving world-class service at all times
- Responsible for delivering your IT projects on time and within budget
- Responsible for communicating with partners and internal project managers.
- Hands-on technical troubleshooting, resolution of incidents and change requests.
- Creating and maintaining detailed project documentation, including technical specifications and user guides.
- Provide direction on technical faults where a technical escalation is required from internal IT Helpdesk.
- Deliver product training to end users as well as internally.
- Mentor and support the growth of aspiring IT delivery engineers.
DUE TO THE NATURE OF THE ROLE THE COMPANY WILL NOT BE ABLE TO OFFER SPONSORSHIP OR RELOCATION ASSISTANCE SO CANDIDATES MUST ALREADY RESIDE IN THE UK.
Job Types: Full-time, Permanent
Pay: £35,000.00-£40,000.00 per year
Benefits:
- Additional leave
- Employee discount
- Free parking
- Health & wellbeing programme
- Referral programme
- Work from home
Work Location: In perso