JOB DESCRIPTION – SENIOR IT ENTERPRISE SYSTEMS ENGINEER

Location: London, United Kingdom (Hybrid – 3 days in the office)
Division: Ticketmaster International – International IT
Contract Terms: Fixed Term Contract (6 months), 40 hours per week

WHAT YOU NEED TO KNOW (OR TECHNICAL SKILLS)

• In-depth experience with Microsoft 365 in multi-region enterprise environments.
• Advanced knowledge of Active Directory, DNS, DHCP, and Group Policy.
• Expertise in Microsoft 365 services including Intune, Autopilot, Exchange, and SharePoint.
• Familiarity with identity management, SSO, RBAC, JIT, and Least Privilege access principles.
• Understanding of compliance frameworks such as SOX, PCI DSS, GDPR, and CIS.
• Experience with Windows Server Operating Systems.
• Scripting and automation knowledge (Graph API, PowerShell) beneficial.
• Holds advanced professional certifications in Microsoft 365 technologies.

YOU (BEHAVIOURAL SKILLS)

• Demonstrated ability to lead and take ownership of key technologies.
• Strong communication, documentation, and organisational skills.
• Analytical mindset with advanced problem-solving capabilities.
• Self-motivated and proactive in driving improvements.
• Fluent in English, both written and spoken.
• Aligned with Ticketmaster values: Accountability, Integrity, Teamwork, Communication, Simplicity.

• Fulfil the role of Subject Matter Expert (SME) for core Microsoft technologies, ensuring operational excellence.
• Secure corporate systems from unauthorised access, maintaining regulatory compliance including auditing and logging.
• Identify, report, and remediate security vulnerabilities and issues.
• Oversee deployment of security patches, software updates, and endpoint configurations.
• Conduct systems and data integrations for business acquisitions, joint ventures, and startups.
• Solve complex and time-sensitive problems and implement lasting improvements.
• Curate documentation and follow structured change control practices.
• Maintain secure, reliable system states across supported infrastructure.
• Collaborate with international IT teams and stakeholders to ensure consistency.
• Participate in related project work and offer cross-functional support.