Senior IT Manager (Remote - US) at Jobgether

, , United States -

Full Time

Start Date

Immediate

Expiry Date

22 Feb, 26

Salary

180000.0

Posted On

24 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Management, Team Leadership, IT Operations, Service Management, Automation, Process Optimization, Google Workspace, Slack, Meraki, ITSM Platforms, Information Security, Project Management, Technical Troubleshooting, HIPAA, ITIL, Identity Management

Industry

Internet Marketplace Platforms

Description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior IT Manager in United States. This role offers the opportunity to lead and scale IT operations across a dynamic, hybrid work environment. You will manage a small, high-performing IT team while ensuring seamless support, system reliability, and security across multiple platforms. The position requires hands-on involvement in IT service management, automation, and process optimization, with direct collaboration across operational, clinical, and technical teams. You will play a pivotal role in supporting organizational growth by implementing IT tools, workflows, and infrastructure for new locations. This is a leadership role for someone who thrives at the intersection of people management, technical expertise, and strategic planning. Your work will directly impact the end-user experience and overall operational efficiency. \n Accountabilities: Lead and mentor a small IT team, fostering a culture of collaboration, support, and professional growth. Oversee day-to-day IT operations across hybrid environments (Mac, Windows, Chromebook), ensuring smooth service delivery and adherence to SLAs. Serve as the primary internal IT point of contact, building strong relationships across clinical, operational, and technical teams. Manage selection, implementation, and rollout of ITSM, collaboration tools, and automation workflows. Partner with Information Security to operationalize policies, compliance initiatives, and security best practices. Support IT setup and scaling for new office or clinical site openings, including equipment, networking, and cross-functional coordination. Develop and optimize IT processes for efficiency, automation, vendor management, and integrated ticketing. Act as a technical backup when needed to maintain continuity of service. Requirements: 5+ years of IT experience, including at least 2 years in a leadership or mentoring role. Proven ability to manage IT operations across hybrid, multi-platform environments. Hands-on experience with Google Workspace, Slack, Meraki, and ITSM platforms. Experience collaborating with Information Security on policy implementation, audits, and compliance initiatives. Strong project management skills for cross-functional initiatives from discovery to execution. Excellent written and verbal communication and stakeholder engagement skills. Ability to troubleshoot, backfill technical tasks, and lead strategic IT initiatives simultaneously. Bonus: Experience in healthcare or regulated environments, knowledge of HIPAA/SOC 2/HITRUST, Apple device management (Kandji), ITIL best practices, and identity management tools (Okta, Google SSO). Benefits: Base salary: $170,000 - $180,000 per year, with performance bonus potential and equity/incentive programs. Comprehensive health benefits: medical, dental, and vision coverage. Retirement plan with 401(k) match. Paid parental leave: 16 weeks for either parent. Vacation: 15 days/year in first year, increasing to 20 days/year from second year onward. Fully supportive and inclusive work culture with flexibility for hybrid and remote work arrangements. \n Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the three candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1

Responsibilities

Lead and mentor a small IT team while overseeing day-to-day IT operations across hybrid environments. Manage the selection and implementation of IT tools and workflows to support organizational growth and ensure system reliability and security.