Position
Join us as an IT Support Specialist to take charge of the Singapore HQ’s IT infrastructure, providing essential support and collaborating with dynamic regional teams. Lead exciting IT projects for retail boutiques and events while ensuring top-notch security for all systems. Make a real impact in a fast-paced, innovative environment!
Job responsibilities
Responsibilities
Responsible of the Run of the Singapore HQ Office
Responsible for supporting all users’ workstations, in terms of hardware and applications, as level 1 & 2 support
Responsible of maintaining the overall IT infrastructure of the location, including the conference rooms equipment and the network equipment (IT closet, WiFi…)
Main IT resource onsite
Strong Collaboration with the regional IS&T team, located in COE in Hong Kong
Work closely and regularly train the 3rd party Service desk team in charge of the level 0 & 1 support of all Dior users
Create knowledge-base & document repository when needed
In close collaboration with the Regional IT Service Manager, participate to various project roadmap activities at the IT corporate level:
Assets management of all hardware for corporate & stores
Assistance with all IT projects locally or in collaboration with our regional HK teams and central teams in Paris.