Senior IT Support Engineer – Infrastructure at ARE MEDIA PTY LIMITED

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

0.0

Posted On

17 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Systems Administration, Infrastructure Engineering, L3 Support, Windows Server, Active Directory, Exchange Online, Email Security, AWS Cloud Services, Cisco Networking, MCSA, MCSE, Azure Administrator, AWS Certified SysOps Administrator, CCNA, ITIL Foundation, Security+

Industry

Media Production

Description

Who Are We? Are Media is Australia’s #1 women’s lifestyle network. We connect with 90% of Australian women, igniting intention through our brands including The Australian Women’s Weekly, Better Homes and Gardens, Woman’s Day, marie claire, ELLE Australia, TV WEEK, New Idea, WHO, Australian Gourmet Traveller and BEAUTY/crew. With deep insights into what moves, inspires and excites women, we join commercial partners with audiences across print magazines, digital and social channels, TV, video, Australia’s biggest online communities, content commerce and immersive experiences. We create content Australians love across food, fashion, beauty, homes, entertainment, and lifestyle and through our Change AREgenda we drive meaningful and positive change for women. Are Media employs Australia’s best content creation talent and we are proud that our greatest strength is our people. Why Are Media? Join Australia’s leading content company for women and be part of an inspiring, creative and collaborative team. We offer excellent people programs including: * A day of leave for your birthday, * 4 days of volunteering leave each year, * An inclusive parental leave program that supports all parents, families & carers, * FREE digital access to all our titles, and * Our unique Are Media Learning Academy (Digital Academy, Lunch N Learns, Mentoring and much more).    At Are Media, you'll be in the office four days a week, with one day to work from home. About the role The IT Support Engineer is a senior technical specialist responsible for resolving complex infrastructure and systems issues that have been escalated beyond Level 1 and Level 2 support tiers. This role is the primary escalation point for on-premises and cloud infrastructure, covering Windows Server environments, Active Directory, Exchange Online, email security, AWS cloud services, and Cisco networking. The successful candidate will play a key role in maintaining the stability, security, and performance of the organisation's hybrid IT environment, while also driving continuous improvement and mentoring junior team members. Skills and experience Strong history of hands-on experience in a systems administration or infrastructure engineering role. • Demonstrated experience at L3 support level with a track record of resolving complex, multi-system incidents. • Tertiary qualification in Information Technology, Computer Science, or equivalent industry experience. • Microsoft: MCSA / MCSE (Windows Server or Microsoft 365), or Microsoft Certified: Azure Administrator • AWS: AWS Certified SysOps Administrator – Associate or AWS Certified Solutions Architect • Cisco: CCNA (required), CCNP (highly desirable) • ITIL Foundation (desirable) • CompTIA Security+ or equivalent security certification (desirable) • VMware vSphere / ESXi or Hyper-V administration (desirable) Are Media is a proud member of Media Diversity Australia, a not-for-profit organisation working towards a media landscape that looks and sounds like Australia. We are committed to fostering diverse, respectful, collaborative & inclusive workplace. We know & value the success this brings for everyone and we welcome & encourage applications from diverse backgrounds. When you apply, please let us know of any reasonable adjustments you may need during the interview process. Please apply now and send your CV via the link.

Responsibilities

This senior technical specialist acts as the primary escalation point for complex infrastructure and systems issues beyond Level 1 and Level 2 support, covering on-premises and cloud environments. The role involves maintaining stability, security, and performance while mentoring junior staff.