Senior IT Systems Engineer II at Moveworks

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

08 Jan, 26

Salary

0.0

Posted On

10 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Systems Architecture, Cloud Services, Identity Management, Okta, MDM, Automation, Security Policies, User Lifecycle Management, macOS, iOS, Android, Technical Support, Analytical Skills, Communication Skills, Mentoring, Project Management

Industry

Software Development

Description

What You Will Do? Systems Architecture & Strategy Lead the architecture, design, and deployment of scalable, high-performing, and secure corporate IT infrastructure, including network, server, and cloud services. Proactively identify and remediate architectural gaps, inefficiencies, and technical debt in current IT systems to enhance security, reliability, and performance. Drive the strategic development of the Corporate IT roadmap by evaluating emerging technologies and proposing initiatives that align with business objectives. Lead the evaluation and implementation of new technologies, SaaS platforms, and system upgrades to modernize the IT environment and improve user experience. Mentor and develop junior team members, fostering a culture of technical excellence, continuous learning, and adherence to established best practices. Serve as an escalation point for complex technical issues, providing advanced support and ensuring timely resolution. Identity & Access Management (Okta) Own the Okta platform, serving as the subject matter expert for its architecture, security, and integration within the enterprise application ecosystem. Architect and maintain a logical and scalable Okta group structure and attribute-based framework to ensure efficient and secure access management. Design, implement, and manage group rules to automate application assignments, permissions, and user lifecycle processes from a single source of truth. Govern the integration of new applications into Okta using modern authentication standards like SAML and OIDC, ensuring secure and seamless single sign-on (SSO). Develop and enforce robust security policies, including Multi-Factor Authentication (MFA), adaptive access controls, and contextual sign-on policies to protect company data. Endpoint Management & Security (MDM) Architect the future of our enterprise Mobile Device Management (MDM) strategy using platforms like Jamf, Intune, or Kandji. Design, implement, and maintain comprehensive security policies to protect all corporate endpoints (laptops, mobile devices) and ensure employee compliance. Manage the overall endpoint security posture by enforcing encryption, patching, application whitelisting, and configuration compliance standards. Automation & Process Improvement Champion the automation of traditional IT processes to increase efficiency, reduce manual effort, and minimize human error. Develop and maintain automated workflows for user lifecycle management, including employee onboarding, role changes, and offboarding, to ensure timely and consistent access changes. Create scripted solutions (e.g., PowerShell, Python, Bash) to automate repetitive tasks, software deployments, and system configurations. Build self-service tools and processes for commonly filed tickets, such as software access requests, group membership changes, and password resets, to empower users and reduce ticket volume. What You Bring To The Table? 7+ years of technical experience in IT Extensive knowledge of macOS and iOS. Android knowledge is a plus Expertise in a few of the following areas - Identity providers, MDM tools, iPaaS, and ITSMs Strong organizational skills with the ability to prioritize tasks in a fast-paced environment and deliver projects within tight deadlines Expertise at rolling out large scale IT systems in an enterprise environment Excellent analytical and critical thinking abilities. You are adept at diagnosing and resolving complex technical issues Superb verbal and written communication skills. You have the ability to convey technical information to non-technical colleagues and collaborate across teams *Our compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions or bonus plans. Ultimately, in determining pay, final offers may vary from the amount listed based on geography, the role’s scope and complexity, the candidate’s experience and expertise, and other factors. Moveworks Is An Equal Opportunity Employer *Moveworks is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other characteristics protected by law. Who We Are Moveworks is an AI Assistant that helps all employees find information, automate tasks, and be more productive. We give the entire workforce one interface to get answers and take action across every enterprise system. And for developers, we make it easy to build and deploy AI agents that bring the power of Moveworks to every business process or workflow. It’s all powered by a pioneering Reasoning Engine paired with an Agentic Automation Engine that, together, are able to handle even the most complex requests by understanding queries, then building and executing intelligent plans to fulfill them — in seconds. Founded in 2016, Moveworks has raised $315M in funding, and eclipsed $100M in ARR in 2024 thanks to our award-winning product and team. Along the way, we’ve earned recognition as a leader in the Forrester Wave for Conversational AI Platforms for Employee Services, as a member of the Forbes Cloud 100 and AI 50 lists, and as one of America’s Most Loved Workplaces according to Newsweek. Today, Moveworks has over 500 employees in six offices globally, and is backed by some of the world's most prominent investors including Kleiner Perkins, Lightspeed, Bain Capital Ventures, Sapphire Ventures, Iconiq, and more. Over 350 leading organizations like Marriott, Databricks, Toyota, CVS Health, and Honeywell trust Moveworks to increase operational efficiency, enhance the employee experience, and drive lasting AI transformation. Come join one of the most innovative teams on the planet!

Responsibilities

Lead the architecture, design, and deployment of scalable corporate IT infrastructure while identifying and remediating architectural gaps. Mentor junior team members and serve as an escalation point for complex technical issues.