For more than 25 years, LAN Solutions has provided comprehensive IT services and support to businesses and non-profit organizations throughout Western Canada. Our clients count on us for reliable, stable, and secure technology including cloud services, a 24/7 Service Desk, scheduled on-site support, strategic IT planning, and more. We believe everybody deserves professionally managed IT services, so we customize each solution to their specific budget and goals for growth. Above all else, we are Loyal, Accountable, and Nimble.
LAN Solutions continues to grow and is looking for the right person to join our dynamic team in Calgary.
Are you a “go-getter” with senior-level (8+ years) of IT support experience? Are you eager to make a difference in a fast-paced, customer service-focused environment where you will be introduced to a multitude of responsibilities relating to IT service and support?
If so, we would love to hear from you about the role of Senior IT Technician at LAN Solutions. The successful applicant for this position will be required to complete network architecture upgrades, server administration, firewall deployment and management, policy development, cloud architecture management, IT strategy planning, etc.

We are seeking an energetic, self-motivated individual who possesses:

• Strong customer service, interpersonal and communication skills.
• A positive attitude and desire to provide impeccable IT support.
• The ability to work at client locations and remotely (from office or home).
• A diploma or degree relating to Information Technology.
• Senior-level, relevant employment experience: more than 8 years of industry experience is required.
• RMM suite and backup system implementation experience is a strong benefit.
• Competence with scripting.
• Strong knowledge of Microsoft 365, including SharePoint and Teams.
• Capability in all facets of Windows Server administration.
• Knowledge of Windows Workstation and MS-Office applications.
• Knowledge of computer hardware and experience troubleshooting hardware failure.
• Firewall, switch, networking and backup solution experience required.
• Experience supporting Apple products.
• Microsoft Azure experience required.
• The ability to work in a team environment.
• A car and valid drivers license.

We are eager to meet with qualified applicants looking to share their experiences with us. If you are ready to upgrade your career, share in our commitment to premium service delivery, and are ready to work in a dynamic company, please submit your resume for review.
Job Type: Full-time
Pay: $85,000.00-$90,000.00 per year

Additional pay:

• Overtime pay

Benefits:

• Company events
• Dental care
• Disability insurance
• Extended health care
• On-site parking
• Vision care
• Wellness program
• Work from home

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call
• Weekends as needed

Experience:

• IT support: 6 years (required)

Work Location: Hybrid remote in Calgary, A

Please refer the Job description for details