JOB DESCRIPTION:

• Review and validate GSR applications submitted via the ESR system in GeBIZ.
• Ensure all required financial documents are complete and applicant details match supporting documents.
• Once payment is received, forward applications to the Finance Team for validation and approval.
• Handle up to 400 applications daily (normal and express).
• Manage public and applicant enquiries about the application process and eligibility through telephone, email, or chat during office hours (Mon–Fri, 8:30 a.m. – 6:00 p.m.) or respond by the next business day.
• Log in and update information accurately on the GSR system.
• Maintain meticulous attention to detail in handling and verifying all documents.
• Coordinate with the Finance Officer for smooth application processing.

REQUIREMENTS:

• Careful and detail-oriented work approach.
• Able to handle a high volume of applications efficiently.Experience in document handling and customer service is a plus.
• 
  “This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
  e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA .

Please refer the Job description for details