Senior Key Accounts Manager, Key Accounts - North America at Agoda

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

158000.0

Posted On

07 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hospitality, OTA Experience, Account Management, Business Development, Analytics, Data Skills, Organizational Skills, Problem Solving, Communication, Reporting, Technical Support, Flexibility, Relationship Building, Operational Savvy, Critical Thinking, Adaptability

Industry

Software Development

Description

About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose - Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. The Opportunity: The Senior Key Account Manager will be focused on supporting the achievement of Agoda’s commercial goals with new and established chain partners by working collaboratively across both internal and external teams. In this role, we are looking for people with a strong management and business acumen, a high level of operational savvy, and the capability to establish and develop long-term relationships with internal and external stakeholders. You may be a great match for this role if you have a driven personality, face problems with a positive mindset working creatively to find solutions, and you think critically, test, learn from mistakes, and adapt quickly. In This Role, You’ll Experience: Regional Account Ownership: End-to-End commercial ownership and high-level operational support of select strategic global hotel chain brands Business Development: Work with key internal and external stakeholders to identify market opportunities and support strategy for rapid growth Flexibility: Able to travel to various chain head offices to represent our brand, participate in conferences to build and maintain key relationships Experimentation: Conduct innovative testing to identify novel approaches to drive performance through data driven decision-making Communication: Communicate with internal and external leadership teams to provide constructive feedback on account performance and opportunities Reporting: Handle monthly and weekly reporting and analysis, data driven decision and actions to enhance performance. Account support: Handle rate and technical enquiries from internal and external stakeholders What You’ll Need to Succeed: 7+ years of hospitality/OTA experience or relevant professional experience Exposure to large commercial account management conversations/business development Proven ability to leverage analytics and quantitative methods to inform and influence decision-making Strong data skills Highly organized and comfortable with making prioritization decisions Able to effectively keep track of moving parts across projects and adapt to new information and goals Ability to work under pressure in a competitive industry/rapidly changing environment It’s Great if You Have: SQL skills Previous OTA experience Deep understanding of the Hotel Industry Travel technology experience There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus. The range for the NYC-metro area is between $105,000-$158,000. #4 #5 #permanent #LI-DN2 #newyork #orlando #philadelphia #boston #miami Discover more about working at Agoda Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/ LinkedIn https://www.linkedin.com/company/agoda YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Responsibilities

The Senior Key Account Manager will support Agoda’s commercial goals with new and established chain partners, focusing on regional account ownership and business development. This role involves collaborating with internal and external teams to drive performance and enhance account management.