JOB DESCRIPTION

Senior Lab Support Technician, First Shift, Outreach Operations Department
UC Health is hiring a full-time Senior Lab Support Technician for the outreach operations department for first shift at University of Cincinnati Medical Center.
The Senior Lab Support Technician performs phlebotomy, pre-analytical processing of specimens, accessions, labels, and prepares specimens for transport, performs waived and moderately complex lab testing, and performs clerical support duties.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Minimum Required: High school diploma or GED
• Preferred: Associate’s degree in healthcare
• Phlebotomy certification preferred
• Minimum Required: 1 year Phlebotomy Experience
  Join our team as a Senior Lab Support Technician in our outreach operations department and work alongside the best and brightest clinical teams collaborating toward our common purpose: to advance healing and reduce suffering.

JOB RESPONSIBILITIES

• Obtains blood specimens by venipuncture or skin puncture
• Follows proper patient identification protocols
• Follows established blood collection protocols
• Demonstrates a high level of skill (minimal can’t gets, recollects, blood culture contamination rate, etc.)
• Prioritizes workload, collects samples in a timely manner, and ensures timely transit of samples to laboratory
• Uses order monitor or collection log to ensure timely specimen collection
• Communicates to appropriate person(s) the status of any uncompleted collection
• Handles problems encountered in am appropriate manner
• Cleans and stocks phlebotomy supplies at end of shift
• Performs Pre- and Post-Analytical Processing Functions
• Collection verifies and receipt verifies specimens within expected timeframe
• Processes volume of specimens appropriate for the assigned work area
• Processes samples in a timely manner and within expected timeframe
• Distributes samples to the correct work area within established timeframe
• Follows established guidelines for centrifugation of samples
• Follows established guidelines for aliquoting and preparing samples, including those being sent to a reference lab (labeling, specimen type, volume, storage, and stabilization for transport)
• Creates and processes transport lists according to established protocols
• Performs daily, weekly, and monthly maintenance and performance checks on departmental equipment as assigned and performs other routine maintenance (housekeeping, safety, etc.) in the department
• Handles large workload or unusual working conditions without assistance
• Accounts for all work on logs to assure sample integrity and minimize lost samples. Is able to troubleshoot problems identified without assistance
• Cleanse and stocks work station at the end of the shift
• Serves as a resource to co-workers for problem resolution
• Answers phone promptly in a courteous manner, identifying oneself to the caller. Handles phone requests with a minimum of call transfers
• Coordinates the collection of blood draws ensuring efficient distribution of work
• Completes collection pool summary
• Reviews lab requisitions for completeness of information and resolves any problems identified in the appropriate manner
• Properly processes add-on and recollect requests Performs departmental filing and clerical needs
• Performs special procedures to include bleeding times and blood cultures
• Is knowledgeable in processing unusual send-out specimen, uses provided policies/procedures/guidelines
• Is knowledgeable in handling pathology specimens including frozen sections
• Issues blood products and performs quality assurance monitoring over products. Follows safety policies and procedures in all phases of specimen collection, transportation and processing
• Department procedures and policies are reviewed in a timely manner
• Mandatory continuing education modules are completed within the established time frame without individual reminders
• Technical competencies are completed within the established time frame without individual reminder
• Participates in continuing education opportunities such as the CAP competency assessment program
• Other duties as assigned. Duties could include loading analyzers, taking specimens off analyzers, entering organizing specimens for storage