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Senior Lead Business Analyst at Majesco

, , United States -

Full Time

Start Date

Immediate

Expiry Date

08 Jun, 26

Salary

0.0

Posted On

10 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analysis, Technical Analysis, P&C Billing, Payments, Policy Integration, Finance Systems, Requirements Writing, User Stories, Acceptance Criteria, Cross Functional Delivery, Data Analysis, SQL, Excel, BI Tools, Communication, Agile

Industry

Software Development

Description

P&C Insurance Billing Technical Business Analyst 2 of 2 roles Location:100% Remote Summary − Production Support (initial focus) clean up and new incident handling, Jira/Service Now ticket management, and reconciliation correction coordination. − Analyze complex business needs and processes, document detailed requirements, assess feasibility/costs, and recommend optimal solutions based on performance analysis and industry research. − Lead and manage projects, coordinate cross-functional activities, and drive problem resolution to meet customer expectations. − Design and oversee release testing (test strategies, cases, monitoring) and review/approve system behavior to ensure alignment with business objectives. − Communicate and train stakeholders (internal and external), prepare user documentation and communication plans, and provide technical/user support as needed. Qualifications − 12+ years’ experience as a Business Analyst, Product Analyst, Technical Analyst, Systems Analyst, or similar role; experience in P&C billing, payments, policy integration, or finance systems preferred. − Proven ability to write clear requirements, user stories, and acceptance criteria. − Experience supporting cross functional delivery with engineering and operations (requirements to deployment). − Strong analytical skills with experience using data to inform priorities and measure outcomes (SQL, Excel, or BI tools). − Excellent written and verbal communication skills; comfortable engaging stakeholders at multiple levels. − Familiarity with Agile practices and backlog management. Preferred qualifications − Experience with legacy system rationalization, migration planning, or integration mapping. − Knowledge of insurance billing platforms (e.g., Majesco) or payments integrations (OneInc, CollectOne, Adyen).

Responsibilities

The role initially focuses on production support, including incident handling, ticket management via Jira/ServiceNow, and coordinating corrections. Responsibilities also involve analyzing complex business needs, documenting detailed requirements, leading projects, and overseeing release testing to ensure alignment with business objectives.