ABOUT STITCH FIX, INC.

Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client’s individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco.

ABOUT THE TEAM

At Stitch Fix, our Warehouse team is a group of Engineers, Operations Researchers, and Data Scientists responsible for end-to-end software support of Stitch Fix’s operations. We believe in a curiosity-driven tech culture where members have autonomy to deliver impact through end-to-end, full-stack product development and ownership. The diversity of the problems that we work on and the data-rich environment of our business make it possible, even essential, to bring the tools of multiple disciplines to bear on our hardest problems.
The Warehouse Technology team powers Stitch Fix’s most client-centric and personalized shopping experience by digitally orchestrating the warehouse floor — ensuring real-time inventory accuracy, efficient movement from receiving to shipping, and boundless personalization in every order. We strengthen our foundation with high-performing, scalable systems that enable access to awesome merchandise, deliver exceptional service, and unlock new revenue opportunities. We are looking for a senior contributor to help us more holistically meet this vision.

WE’RE EXCITED ABOUT YOU BECAUSE…

• You have 5-8 years of software engineering experience.
• You drive for resiliency. You take a principled approach to complexity, and can make smart bets on where to invest time and system burden for maximum business impact.
• You have strong written and verbal communication skills, with the ability to communicate clearly to technical and nontechnical stakeholders about complex technical topics.
• You’re curious about what’s happening outside your immediate sphere and how you can leverage insights elsewhere inside the domains you own.
• You’re happiest as a team player, looking for highest impact across the stack and ready to contribute to team and corporate priorities wherever you find them.
• You have extensive experience sizing, building, delivering, and supporting software products in a production environment, preferably in Ruby/Rails and Go.
• You have past experience building or integrating against new Warehouse Management Systems.
• You bring a comfort with data (SQL, data skepticism and hygiene) to support and co-own decisions.

As a technical lead on the team, you will focus on development and roadmapping against key application enhancements to support floor efficiency, accuracy, and system reliability. You will provide expertise in both industry best practices as well as our software stack, providing a software development blueprint against warehouse functions receiving through shipping. You will mentor more junior engineers, modeling both care and ambition in driving impact to the business. You will work closely with industrial engineers, floor managers, and other operations partners to define end-to-end strategies to meet a variety of goals:

• Engendering a resilient and accountable warehouse system supporting uninterrupted operations
• Ensuring comprehensive visibility into warehouse operations and precise ingestion of new merchandise
• Supporting a fully directed, efficient fulfillment flow, that can scale independently of cost
• Providing flexibility to support any combination of order lines, fulfillment timing, packaging, and inserts to deliver personalized shopping experiences to our clients
• Enabling fast and accurate returns and refunds, maintaining client trust in our product
• Ensuring every order ships fast and right

This team has considerable opportunity for impact, by combining a deep focus on ensuring a client-right approach to warehouse management with smart, active processes to increase business efficiency and unit margin.