ABOUT LUMEN

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

REQUIRED SKILLS:

• Domain Name System: Expert understanding of network DNS technologies such as domain/zone structure, authoritative and recursive servers, and caching.
• Networking Principles: Advanced understanding of TCP/IP networking principles, protocols such as DNS & HTTP/HTTPS, and cloud network architecture best practices.
• Cloud Networking: Understanding of cloud networking technologies, including virtual networks, subnets, security groups, and VPNs in cloud environments such as AWS, Azure, or Google Cloud.
• DNS Security: Familiarity with DNS security technologies such as DNSSEC, RPZ, TSIG.
• Automation: Proficiency in network automation tools and scripting languages (e.g., Python, Ansible, Terraform) to enhance operational efficiency.
• Leadership: Demonstrated ability to lead technical teams and mentor junior engineers while maintaining strong cross-functional relationships.

DESIRED SKILLS:

• Experience with cloud-based DNS services (e.g., AWS Route 53, Azure DNS, Cloudflare).
• Certifications such as CCNA, CompTIA Network+, or DNS/BIND training.

QUALIFICATIONS & EXPERIENCE:

• Bachelors degree or equivalent education and experience with typically 8+ years Enterprise level support and design. Strong experience in operations and systems administration & design.
• 3+ years of experience managing DNS infrastructure in enterprise environments.
• Experience with DNS server software (e.g., BIND, Unbound, Microsoft DNS, Infoblox).

THE ROLE

The Network Engineer will be responsible for designing, implementing, and managing Domain Name System (DNS) solutions to ensure optimal performance, reliability, and availability of our network infrastructure within a hybrid cloud environment. This role combines advanced networking expertise with collaboration and leadership to ensure optimal network performance, security, and scalability across the organization. The position requires working with cross-functional teams, mentoring junior engineers, and developing innovative solutions for complex networking challenges while maintaining high availability and security standards.

THE MAIN RESPONSIBILITIES

• Develop and maintain DNS architecture and standards for hybrid and multi-cloud environments, ensuring seamless integration with on-premises systems.
• Design, implement, and maintain enterprise DNS infrastructure and services, ensuring optimal performance, resiliency, scalability, and security.
• Understand integration requirements for security initiatives, including firewall configurations, VPN implementations, and Web Application Firewalls.
• Monitor and optimize network performance through advanced diagnostic tools, implementing necessary adjustments for enhanced efficiency.
• Provide high-level technical guidance and resolve escalated issues from lower support tiers while maintaining system stability.
• Develop and maintain comprehensive network documentation, including detailed network diagrams, design references, and standard operating procedures.
• Collaborate with technology vendors and stakeholders to implement business-focused networking solutions.
• Mentor and provide technical leadership while fostering a culture of knowledge sharing.
• Plan and execute network capacity improvements, failure testing, and disaster recovery strategies to ensure business continuity.
• Utilize automation tools and scripting to improve efficiency for network deployments and operations.