We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we’re looking for passionate people to join our mission. If you’re ready to help the world’s best companies optimize their digital applications, we invite you to explore a career with us!

YOUR OPPORTUNITY

New Relic is looking for an EMEA senior legal counsel based in the UK with extensive experience managing complex commercial transactions to join our dedicated, collaborative legal team!
Joining the New Relic Legal Team means that you will have the chance to create an immediate impact. You will have a voice that is heard and respected, while encouraged to grow in your abilities and curate your own career path. If you have a drive for supporting sales teams,driving revenue growth, and negotiating contracts in the Software-as-a-Service industry, read on!
In this role, you will work with a globally dispersed team to support New Relic’s commercial activities by structuring, negotiating, and closing contracts and helping to build scalable processes to manage those matters. You will be responsible for both direct and partner contract negotiations, including related privacy and security topics. We’ll need you to have excellent communication skills to interact with both internal departments and external business clients while addressing complex issues in an accurate, clear, and detailed manner. This is a great opportunity if you have a passion for technology, excellent problem-solving skills, and an ability to thrive in a fast-paced, changing environment.

BONUS POINTS IF YOU HAVE

• In-house experience
• Experience with a consumption-based pricing model
• Practical experience in SaaS licensing negotiations especially partner (e.g. reseller) agreements
• Practical experience advising Marketing teams on publicity and marketing agreements
• Practical experience supporting execution of Sales’ deals in AMER (North and South America) regions
• Understanding of software development, design, or product management processes
• CIPP/E certification or similar privacy law experience, especially including experience with GDPR, EU AI Act, and DORA.
  Please note that visa sponsorship is not available for this position.
  

  LI-RM1 #LI-hybrid

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

WHAT YOU’LL DO

• Draft, review, and negotiate SaaS contracts and other commercial agreements in support of our go-to-market efforts
• Support and coach sales teams on deal structure, contract negotiations, and customer contract disputes
• Monitor and advise internal stakeholders and leadership teams on contracts in the EMEA (Europe, Middle East, and Africa) and AMER (North and South America) regions in connection with our commercial, partner, and privacy commitments and build scalable processes to manage those matters
• Act as a central point of contact for any new and updated agreement templates, including master agreements, amendments, and data processing agreements
• Partner with Contract Managers to drive execution of agreements and order forms, and be a point of escalation for decisions requiring counsel authority
• Partner with Privacy Legal to drive understanding, risk tolerance, and standardization of responses with respect to global privacy regulatory regimes particularly in EMEA (Europe, Middle East, and Africa)
• Work closely with the Partner sales team and the Partner business team to set up and grow New Relic business through Partners such as resellers, distributors, managed service providers, and system integrators
• Serve as a trusted advisor and business partner across the company by providing counsel and practical guidance for accomplishing New Relic’s overall business objectives that balances business objectives and legal risk, taking into account the company’s policies and positions
• Gain an understanding of New Relic’s SaaS and business, including our product-led growth strategy and consumption-based model, and stay informed about our rapidly evolving technology, buying programs, and laws that impact our business
• Review and advise the marketing team on requests related to commercial contracts
• Drive continuous improvement of our processes, templates, playbooks, and how we support go-to-market efforts
• Support company initiatives, including new product launches, special projects, and enablement for internal teams.

THIS ROLE REQUIRES

• Extensive experience negotiating commercial contracts with a solid knowledge of technology and contract law and revenue recognition principles
• A high level of proficiency with negotiating topics such as privacy, security, and data protection in the commercial contract context
• Strategic, hands-on approach to supporting execution of Sales’ deals in EMEA (Europe, Middle East, and Africa) region
• Extensive experience negotiating and advising on partner contracts e.g. through resellers or global system integrators
• Ability to work on your own and prioritize multiple, often competing, deliverables while managing expectations meeting deadlines
• Outstanding interpersonal skills and the ability to coordinate effectively and gain trust and confidence with personnel at many different levels
• Ability to work as a team member of the legal department in a scalable, autonomous and accountable manner, and demonstrating flexibility across matter types and time zones
• Attention to detail and excellence in contract drafting and dispute management, as well as ability to communicate in a precise, effective manner with various teams and customers
• Eager to chip in wherever and whenever help is needed
• Active bar license in good standing in the state or country in which you reside.