Fenn Wright are East Anglia’s leading, independently-owned partnership of chartered surveyors, estate agents and property consultants who celebrate a proud history of over 250 years, providing clients with the highest level of care and advice. Tracing our roots back to 1768 our traditional business values are blended with forward thinking and contemporary methods of sales and marketing advice, meaning we are able to deliver our clients the appropriate level of personal service. Today, we operate from 11 offices across Essex and Suffolk in high profile central locations.
With a 250 year heritage, we’re here for the long haul. Our future is ours to shape, and this is why we must ensure our business is built around employing and retaining the very best people. As a partnership operation we are, encouraging, supportive and ambitious. We encourage autonomy and share the success, so if you have what it takes to succeed without being over scrutinised and you thrive on your own success and that of the team around you, then Fenn Wright is the right place to develop your agency career and be rewarded for it!
Working within a busy and collaborative Residential Lettings team, we are looking for a professional, personable and motivated person to join our team as a Senior Lettings Negotiator.
The successful candidate will be expected to work at the highest standard and be committed to delivering outstanding customer service to both tenants and landlords. Previous experience is preferred and knowledge of the local area would be a distinct advantage.

EXPERIENCE

• Previous experience is essential and knowledge of the local areas would be a distinct advantage.
• Up to date with trends in the local residential lettings market.
• Customer/Client management

ESSENTIAL SKILLS

• Strong communication skills
• Strong attention to detail
• Organised
• Driven/Ambitious
• Work well under pressure
• Ability to work independently as well as a team player

• To assist with both new business and business retention
• Speaking with potential tenants, assessing what their exact needs and requirements are and building rapport.
• Promoting properties.
• Arranging and overseeing viewings of properties for potential tenants.
• Speaking with landlords and other parties involved in the rental.
• Answering queries from clients and potential clients via email, telephone
• Negotiating between property owners and potential tenants to find a mutually beneficial agreement.
• Explaining the tenancy applications, referencing/progressing of application, arranging signing of agreements.
• Organising the payment of money due.
• Troubleshooting when problems arise.
• Keeping administrative systems up to date.
• Adhering to the relevant guidelines set by law at all times.