ARE YOU A SENIOR CLAIMS PROFESSIONAL WITH EXPERIENCE IN MANAGING A PORTFOLIO OF PERSONAL INJURY AND PROPERTY LIABILITY CLAIMS? IF SO, THIS MAY BE YOUR NEXT STEP!

• Competitive Remuneration package commensurate with experience
• Be a part of a growing team within a business that is on a growth trajectoryOpportunity to grow into a leadership role

KEY REQUIREMENTS

• Strong technical experience in third party liability claims with at least 3 years’ experience.
• Proven history of managing claims and application of various applicable State based legislation and regulation.
• Tertiary qualifications in law, business or insurance (desired).
• Sound experience in financial line claims will also be highly regarded. In particular, experience with employment practice liability claims and claims involving tax audits.
• Demonstrated prioritisation skills, tolerance for uncertainty and adaptability, claims acumen, attention to detail, sound judgement and cost management awareness.
• Ability to identify key issues (jurisdiction, coverage, contractual and tortious liability, contribution, contributory negligence and quantum), break down complex problems, establish and manage reserves and develop solutions, supporting effective decision-making.
• Strong oral and written communication skills, with the ability to explain information confidently, liaise with external experts including solicitors and engage in negotiations for mutual benefit.
• Autonomous attendance at all external meetings / conferences / views / court appearances etc
• Proficient in Microsoft Office and insurance management applications.

Our people and our customers are at the heart of everything we do. As the Senior Claims Consultant, you will be responsible for the end-to-end delivery of a high level of customer service through the effective mentoring of a team of claim handlers in all aspects of claim handling by:

• Providing technical advice in personal injury and property liability claims with some exposure to financial line claims. Additional opportunities for development in other product lines may be available in the future.
• Identifying opportunities and supporting the team leader to exceed service level expectations, key performance indicators and regulatory requirements.
• Assisting the Team Leader with managing workflow and resources.
• Participating in claim reviews and performance meetings, with some of our well known and highly regarded clients, to discuss claim strategies, risks and outcomes.
• Managing a portfolio of sensitive or high-risk claims according to regulatory guidelines and promote a positive risk culture aligned with the risk governance framework.
• Act as a point of escalation to influence outcomes that will support the team and the business to achieve its goals and objectives.
• Provide specialist advice on complex claims, leveraging analysis and experience for sound decision-making, and act as a subject matter expert for the team