Senior Library Assistant at Croydon Council

London Borough of Croydon, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

08 Sep, 26

Salary

31611.0

Posted On

10 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Staff Supervision, Communication Skills, Teamwork, Community Engagement, Digital Literacy

Industry

Government Administration

Description

Salary range: Grade 4 £30,717 - £31,611 (pro rata) p.a. plus fantastic benefits Contract: Permanent Hours of work: 18 hours per week Location: Croydon The working pattern will Mondays, Fridays and alternate Saturdays Libraries are currently open 10-6 Monday to Friday and 9-5 Saturday, you will be required to work full days Location: The role is based in Selsdon and Purely Libraries but you will be expected to be willing to work in any of Croydon’s Libraries About the Role: We are looking for someone who has a passion for customer service and for working as part of a team delivering Croydon’s library services directly to our customers. This will include supporting the delivery of activities and events and assisting customers with accessing online information and other resources. You will need to be * Customer focussed with excellent communication skills * Able to demonstrate an ability to supervise staff * Interested in libraries and in serving Croydon’s diverse communities * A good team worker across all 9 of Croydon’s libraries and as part of the outreach programme * Enthusiastic in your approach to engagement with customers of all ages You can find out more about our libraries and activities on our website https://libraries.croydon.gov.uk/bookshelf [https://libraries.croydon.gov.uk/bookshelf] More details of the role, including the role profile & person specification and online application can be found on Croydon Council’s job search site. For more information about the role, please contact Liz Hollowood, Library Operations Manager: liz.hollowood@croydon.gov.uk [liz.hollowood@croydon.gov.uk] To view the Senior Library Assistant role profile please Click here [https://drive.google.com/file/d/1Ib78tiw-REuCTm4uQtsihFd7bO9HJG3K/view?usp=drive_link]. Croydon Council’s priorities The Council balances its books, listens to residents, and delivers good sustainable services * Get a grip on the finances and make the council financially sustainable * Become a council which listens to, respects and works in partnership with Croydon’s diverse communities and businesses * Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors * Ensure good governance is embedded and adopt best practice * Develop our workforce to deliver in a manner that respects the diversity of our communities Key business plan outcomes: * Croydon is a place of opportunity for business, earning and learning * Children and young people in Croydon have the chance to thrive, learn and fulfil their potential * Croydon is a cleaner, safer and healthier place, a borough we’re proud to call home * People can lead healthier and independent lives for longer * Croydon Council’s new ways of working Equal Opportunities Statement Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a DBS check, if the role requires one.

Responsibilities

Deliver library services directly to customers, including supporting activities, events, and assisting with online resources. The role involves supervising staff and working across various library locations and outreach programmes.