Senior Lifestyle Manager at AURORA

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Feb, 26

Salary

150000.0

Posted On

18 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Relationship Building, Premium Clientele, Lifestyle Knowledge, Problem Solving, Communication, Trend Awareness, AI Management, Curation, Personalization, High-Performance Lifestyle, Wellness Integration, Flexibility, Proactivity, Networking, Customer Service, Experience Management

Industry

technology;Information and Internet

Description

Senior Lifestyle Manager New York, USA Work Authorization Required Compensation: $150,000 OTE ($100k base + $50k Uncapped Bonus Tied to Performance) Meaningful early equity at our ground-floor valuation with >100x upside potential. About Aurora Aurora is the operating system for high performance living. Our mobile app empowers the world's top founders, athletes and family offices to master their relationships, exploration and longevity across 5 lifestyle categories: travel, dining, experiences, luxury goods, and longevity. To date, we have: ⁠⁠raised $4m in funding from Tier 1 investors and entrepreneurs, including the founder of Velocity Black, early investors in Supercell & Deliveroo, the founder of Cleo, the President of VistaJet, and top NBA and Premier League athletes ⁠⁠⁠achieved industry-leading engagement with our paying customers, with an extensive waiting list wanting access to the product ⁠⁠⁠built a proactive, seamless product described as ‘magic’ by our members We are now expanding our team as we grow our membership base globally. The Senior Lifestyle Manager Position Our core team of 16 is searching for a full-time Senior Lifestyle Manager to join our 8-strong Member Experience Team. You will work directly with our Co-Founders, Founding Lifestyle & Travel Managers, and Operators to shape and elevate Aurora’s member experience, ensuring high-touch service across every aspect of our product. This role reports directly to Aurora's Co-Founder & COO and has the potential to grow into a leadership position across Business Operations, Member Experience, and Growth. This is an opportunity to play a central role in building an AI-enabled product powering the world's highest-impact individuals, combining the speed & accuracy of technology with the knowledge, curation, and network of domain experts. Our Principles We’re a team of tier-1 backed and exited operators united our five core principles: We seek truth We are high-leverage We are courageous We care deeply We believe impossible is an attitude Why Aurora: High Leverage: Place a daily-use product in the hands of the world’s most ambitious and high-achieving individuals and organizations, empowering them to maximize their global impact Cutting Edge AI: Gain hands-on experience working with a revolutionary AI system, redefining lifestyle management at the highest level Generationally Defining: Play an essential role in building the Apple of high-performance lifestyle management - a >$100bn opportunity at the intersection of technology, luxury, and longevity About the Founders Aurora was founded in 2024 by: Jonah Lowenstein, previously backed by the investors & operators behind Facebook, Spotify and Venmo Aurelius Zwick, UK Young Entrepreneur of the Year Dmitry Ogurtsov, former Director of Engineering at Workbounce (conversational AI tool acquired by ZoomInfo) Aurora’s first investor and Chairman is Alex Macdonald, founder of digital concierge Velocity Black (acquired by Capital One for $300M). We’ve raised >$4M from tier-1 investors in this space, including Boost Capital Partners, Koro Capital, Insiders VC, EQT Angel Fund, the Founder of Cleo, the Founder of Wander, the Co-Founder of Vise, the Founder of Velocity Black, tier-1 athletes from the NBA and Premier League, and the President of VistaJet US. Key Responsibilities: Work with our industry-leading internal AI to manage and curate premium lifestyle experiences for members proactively & on-demand, ensuring recommendations seamlessly fit their personal parameters Manage relationships and secure reservations for premium experiences, dining, luxury goods, and wellness through our proprietary networks Anticipate the evolving needs of high-achieving individuals, proactively suggesting unique opportunities that enhance both their personal and professional lives Cultivate deep knowledge and inventory around the latest trends in premium & bespoke services, products, and experiences to ensure Aurora stays ahead of member expectations Provide front-of-line insights and feedback to internal teams, including Product, Engineering, and Operations, to help improve Aurora’s services and drive our AI improvements Who You Are: Potentially fed up with using outdated systems and dealing with slow-moving bureaucracy in your current role, or wanting to scale your knowledge, network, and experience into a global digital platform, working alongside other ultra-high-performance lifestyle & travel managers A consistent out-performer with experience in relationship building & premium clientele, ideally with deep lifestyle knowledge & network in New York A highly conscientious person who thrives in a fast-paced environment, capable of simultaneously managing and prioritizing multiple priorities across core lifestyle domains (e.g., dining, experiences, wellness, luxury goods) without compromising on quality A proactive problem-solver who anticipates and solves for client needs, constantly going above and beyond to personalize curations and create memorable experiences A clear and concise communicator who can adapt messaging to different audiences, effectively set expectations, and maintain engagement and trust. You have a strong passion for: Engaging with the premium lifestyle ecosystem, including services, products, and brands Well-being and integrating longevity, personal growth, and self-discovery into experiences Prepared to work demanding and flexible hours to successfully service the needs of our global high-performance clientele Competitive salary + performance-based bonus. Founding stock options package on the ground floor of a $10bn+ opportunity. Access to exclusive events and Aurora services. Whoop or Oura Ring on us. $2,000 annual education budget. Whatever tech you need to do your best work. Generous parental leave. Comprehensive health benefits, with 90% coverage including dental and vision.

Responsibilities

Manage and curate premium lifestyle experiences for members using internal AI, ensuring personalized recommendations. Cultivate knowledge of trends in premium services and provide feedback to improve Aurora’s offerings.