Senior Litigations Paralegal at Bill.com

San Jose, California, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Feb, 26

Salary

142500.0

Posted On

27 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Dispute Resolution, Litigation Experience, Internal Investigations, Legal Writing, Case Management, Legal Research, Process Creation, Risk Identification, Subpoena Response, Payments Technology, Attention To Detail, Problem Solving, Communication Skills, Critical Thinking, Ownership Mindset, Drive For Results

Industry

Software Development

Description

Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters. Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or working remotely, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks. BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another. ✨ Let’s give businesses more time for what matters. Make your impact within a rapidly growing Fintech Company We are looking for a highly motivated Senior Paralegal with 8+ years of experience to join our legal team to be a primary team member for resolving customer disputes, litigation and regulatory complaints. The ideal candidate will have substantial experience in running investigations in a company, gathering key records related to disputes, organizing relevant facts for pre-litigation dispute resolution and preparing responses to customer complaints. The Senior Paralegal will work closely with our inhouse litigation lawyer and with various support teams such as customer service, payment and risk operations teams and will join a passionate and dedicated team of legal andcompliance professionals on a mission to support the company’s growth. We’d love to chat if you have: ● 8+ years of combined customer dispute resolution and litigation experience, with an emphasis on hands-on pre-litigation dispute resolution. ● The ability to lead and run internal investigations, gather relevant records, and identify and organize factual timelines in clear and succinct summaries. ● Self-starter who can track deadlines, navigate a company to find key stakeholders for information and proactively move, through resolution, an entire case portfolio. ● Legal writing skill as it relates to preparing complaint responses and basic legal documents such as legal holds, discovery objections, continuance requests and settlement agreements. ● Comfort with interacting directly with customers and where needed resolving small disputes. ● Experience in working with litigation counsel to support all aspects of litigation, including pleadings, motions, service, discovery, case management and resolution. ● The ability to maintain dispute files in an up-to-date fashion and produce regular reports and metrics on disputes. ● Comfortable with legal research of non-complex issues, the ability to reach conclusions on that research and apply those conclusions to practical action in resolving customer disputes. ● Ability to assist with the creation of practical processes and protocols (such as playbooks and templates) to increase efficiencies and to guide support teams in dispute resolution. ● Comfort with identifying risks that should be escalating and collaborating with litigation counsel to address those risks. ● Experience in responding to subpoenas, liens and garnishments and other discovery requests to back up other team members when needed. ● Familiarity with, and strong interest in, Bill.com, alternative payments, emerging payments technology and the payments industry. Competencies (Attributes needed to be successful in this role): ● Bachelor’s degree and/or paralegal certification preferred or equivalent experience and evidence of exceptional ability. ● Strong problem solving skills and the ability to handle multiple assignments simultaneously, with effective resolution of conflicting priorities. ● Solid technical acumen which supports mastery of a variety of case management tools. ● Sound and practical business judgment, intellectual curiosity, comfortable and adept at balancing risk and opportunity. ● Excellent communication skills and a team-oriented approach with the ability to build strong and lasting relationships with business partners, customers and management. ● Intellectual curiosity, a desire and alignment with our core values: Humble, Fun, Authentic, Passionate, and Accountable. ● Strong attention to detail and organizational skills. ● Ability to work independently and ownership mindset - sees projects through from end to end. ● Critical thinking skills - be able to receive feedback and provide next steps, change direction if needed. ● Drive for results - impact/outcome focused The estimated salary range for this role is noted below for our San Jose based role. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. San Jose pay range $114,400—$142,500 USD The estimated base salary range for this role is noted below for our office location in Draper, UT. Additionally, this role is eligible to participate in BILL’s bonus and equity plan. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. Draper UT pay range $97,200—$121,100 USD What’s in it for you? Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well. Here is a preview of some of the amazing benefits here at BILL: 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP) HSA & FSA accounts Life Insurance, Long & Short-term disability coverage Employee Assistance Program (EAP) 11+ Observed holidays and wellness days and flexible time off Employee Stock Purchase Program with employee discounts Wellness & Fitness initiatives Employee recognition and referral programs And much more Don’t believe us? Check out our culture, benefits, and teams on our career site, LinkedIn Life, or YouTube pages. BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture. We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact interviewaccommodations@hq.bill.com. Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.

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Responsibilities

The Senior Paralegal will be a primary team member for resolving customer disputes, litigation, and regulatory complaints. They will work closely with the in-house litigation lawyer and various support teams to support the company’s growth.