Senior Living Concierge - Full Time at Tarantino Properties Inc

Chandler, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Oct, 26

Salary

0.0

Posted On

17 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Telephone Etiquette, Clerical Duties, Surveillance Monitoring, Customer Service, Written Communication, Oral Communication, Microsoft Excel, Microsoft Word, MS Office, Administrative Support

Industry

Medical Practices

Description

Description Solterra Senior Living at Chandler is currently seeking a Full-Time Concierge to enhances resident services and provides up to date information in a more efficient and timelier manner. Greets residents and visitors, answers the telephone and responds to both routine inquiries and emergencies, relay calls to the proper department and performs a variety of related clerical duties. Essential Functions: Greets residents and provides general assistance to visitors, prospective residents, and families. Uses proper telephone etiquette Ensures safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity. Maintains visitor sign in/out book, reservation book for guest rooms, and completes maintenance request work orders. Completes daily check-in procedure. Maintains emergency contact information. Receives packages, plants, prescription drugs, etc. and delivers/holds as requested. Maintains the sign in/out log for the issuance of community keys, and gate passes. Informs supervisor of any resident issues or concerns. Maintain coffee and cookie service in the lobby/making cookies daily. Makes sure the lobby has fresh flowers and is appropriately appointed. Assist other departments with administrative functions. Completes all required daily shift tasks as per community established by the ED up to and including rolling over the phones at a consistent time daily. Performs other duties as assigned. Requirements 1+ years of prior experience working in Assisted Living (AL), Memory Care (MC), Senior Living Community is highly preferred! Proficiency with maneuvering various computer systems, online platforms, and reporting functions. Working knowledge of Excel, Word, and MS Office is preferred. High level of ability in effective and succinct written and oral communication with residents, families, staff, vendors, and the general public. High School Diploma or general education degree (GED). Benefits: Taking care of our clients and residents starts with taking care of our team. Tarantino is committed to each team member's health, wealth, and overall well-being. We deeply value the contributions of our employees and offer various benefits to ensure that our extraordinary team is taken care of. Competitive Pay Medical and Rx Paid Time Off Retirement and 401k Short-Term Disability Long-Term Disability Voluntary Life Vision Dental

Responsibilities

The Concierge greets residents and visitors while managing telephone inquiries and emergency responses. They are responsible for maintaining lobby aesthetics, monitoring building security systems, and performing various administrative clerical tasks.