Senior Logistics Client Operations Representative at Charger Logistics Inc

San Pedro Sula, Cortés, Honduras -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

0.0

Posted On

27 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Logistics, Customer Service, Problem Solving, Time Management, Microsoft Office, Bilingual, Communication, Order Processing, Customs Coordination, Relationship Building, Dynamic Knowledge, Conflict Resolution, Multi-tasking, Attention to Detail, Professionalism, Team Coordination

Industry

Truck Transportation

Description

Charger Logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger Logistics has transformed into a world-class transport provider and continue to grow. Charger Logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our Customer Service Department based out of San pedro Sula. ** English fluency is a must ** ** OVERNIGHT SHIFT ONLY** Responsibilities: Build expert and dynamic knowledge of company products and services. Build rapport with customers by engaging with them in an inviting, friendly, and professional manner, to build a lasting relationship. Provide track and trace updates for the shipments. Continually update customers as to the status of each order as required and solve customer-specific freight issues. Entering, updating and processing customer orders on various interfaces. Ensure & confirm pickup and delivery appointments for drivers. Coordinating with other departments to clear customs paperwork. Follow established procedures for processing bills. Perform duties as assigned by the Customer Service Manager. College diploma or university degree. Previous logistics and customer service experience is an asset. Ability to solve problems and alleviate conflicts or escalate tactfully. Strong time-management with an ability to prioritize and multi-task. Proficient in Microsoft office, with aptitude to learn new software and systems. Fluency in English and Spanish is a must Competitive Salary Healthcare benefits, Food coupons, “We inform you that the information provided in this application process for our vacancies is confidential and is intended exclusively for the specialized team of Talent and Selection of Charger Logistics. We also confirm that our contact is exclusively through official Charger Logistics channels and is free of charge.”

Responsibilities

The Senior Logistics Client Operations Representative is responsible for building knowledge of company products, engaging with customers, providing shipment updates, and coordinating with other departments. They will also handle order processing and ensure timely communication with customers.