JOB DESCRIPTION

A logistics coordinator is responsible for managing all aspects of shipping routes and delivery, as well as scheduling pick ups, booking delivery appointments, tracking shipments, proving updates to customer, route planning, assisting dispatch and our warehouse teams.
Additionally, a logistics coordinator is well-versed in supply management as well as transportation principles and practices. Responding immediately to customer questions and complaints and notifying them of any delays in the pickup and delivery schedule is essential to this position.
Able to manage employees by delegating tasks and training staff if required.
Minimum 1-year experience in transportation is required in a Logistics Coordinator Position.
The desired candidate will have at least 1 years experience working in an Intermodal / transportation background.
Tests and assessments will be taken if selected for an interview.

SKILLS AND ABILITIES REQUIRED:

• show initiative with ability to learn quickly, and work with minimal supervision.
• Willingness to adapt and adjust, strong multi-task skills and shows an ability to work in a fast-paced environment when required.
• Excellent problem-solving skills with ability to prioritize
• Strives to be a highly efficient team player with a positive personality
• Working knowledge of all North American transportation services; LTL, TL, Intermodal and highway transportation modes.
• Intermodal experience (dealing with CN Rail and CP Rail is an asset)
• Excellent command of English (both written and verbal)
• Excellent knowledge of Microsoft Applications (Outlook, Excel, Word)
• Typing speed of 40 WPM (test will be taken)
• Familiar with the GTA and surrounding area (knowledge of Montreal is an asset)
• File paperwork / upload paperwork (Document Management)

• Monitor and Answer emails as well as phone calls
• Schedule, consolidate pick up and delivery appointments
• Confirm billing amounts are correct by verifying freight bills
• Enter and Information is entered accurately into company database of pick ups
• Track shipments that are assigned.
• Enter data into TMS software
• Building and maintaining relationships with carriers, negotiating rates, and managing freight dispatching
• Managing all inbound and outbound activities for the assigned routes
• Maintaining communication with the customer throughout the duration of an order, reporting both positive and negative occurrences
• Working with multiple departments to ensure seamless operations, managing workflows