Senior LSP-Performance Manager (Overland) at Bosch Group

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

24 Sep, 26

Salary

0.0

Posted On

26 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

LSP Management, Tendering Process, SLA Management, KPI Tracking, Data Analysis, Power BI, Microsoft Excel, Transport Management Systems, PDCA Cycle, Change Management, Network Optimization, Stakeholder Engagement

Industry

Software Development

Description

Company Description Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region. Job Description Roles & Responsibilities : Responsible for LSP management for India overland Responsible for evaluation of logistics service providers (LSPs) during the tendering process, including assessing operational capabilities, audit hubs , service quality, and alignment with organizational objectives. Responsible to use data-driven metrics (SLAs, KPIs, scorecards) to continuously improve cost efficiency, quality, and delivery performance. Perform ageing reports and proactively address any deviations. Conduct defined review cycles with LSPs at regular frequency. Take necessary escalations and initiate systematic problem-solving approach, for example PDCA cycle to ensure future enhancements. Proactively engage fast problem recognition, and take actions proactively, to avoid/eliminate escalations and complaints from internal customers Be the contact point for any inquiries from internal customers in the region and collaborate with LSP managers and network design experts to seek for collaboration and optimization of network. Conduct Hypercare/Taskforce for change management/ routes with recurring deviations. Be the point of contact for LSPs towards any support with invoice payments, change management etc. Support internal stakeholders for Penalty and claims management topics. Qualifications Educational qualification: Degree in computer science, engineering, business, supply chain or economics from a reputable university. Experience : 3+ years of experience in LSP-management and existing network with major LSPs. Excellent communication skills and ability to engage with technical and non-technical stakeholders. Strong presentation skills and ability to think about further growth potentials and mid- and long-term strategies. Strong understanding of Transport management systems. Excellent data analysis and hands on experience with power bi and Microsoft excel. Legal Entity: Bosch Global Software Technologies Private Limited

Responsibilities

Manage logistics service providers for India overland, focusing on evaluation, tendering, and performance improvement using data-driven metrics. Act as the primary contact for internal customers and LSPs to optimize network design and resolve operational escalations.