This is an exciting time to join NJM Insurance Group as we continue to expand into new markets! With a nationally ranked reputation for outstanding customer service and a history that spans more than a century, NJM is a leading provider of worker’s compensation, automobile and homeowners’ insurance.
Become a member of our team and you’ll be part of company who operates for the sole benefit of its policyholders and is committed to maintaining the highest levels of service. Team members are offered competitive compensation.
The Senior Maintenance Operator (depending on experience and expertise can also be filled at the non senior level) assists with the daily operation of all facility systems, consisting of HVAC, mechanical, electrical, plumbing, fire suppression, building automation, and backup power systems. Provides instruction and guidance to other staff. Performing routine preventive maintenance and repairs on all facility systems and equipment. Overseeing and working alongside outside contractors on various jobs and PM assignments. Performs minor work assignments as needed on their own or with other maintenance staff. Monitors facility systems by computer, visual inspections, and logged readings. On call as needed when issues or emergencies arise. Works closely with supervision keeping them advised of operations and unresolved situations. Maintains and repairs numerous varying types of equipment.

Essential Duties and Responsibilities: Essential functions of this job are listed below in order of priority. Reasonable accommodation may be made to enable individuals to perform the essential duties. Regular and predictable onsite attendance is an essential function of the job.

• Maintain facility workflow through established work order system, and updating PM schedules and

assignments.

• Routinely monitor the computer-based work order program for service requests that are entered and

report any upset conditions to Supervisor.

• Demonstrate a high regard for timely response and clear communication in response to situations

that could impact business operations.

• Monitor conditions and adjust building mechanical, electrical, plumbing and fire

protection systems.

• Perform visual inspections of mechanical and electrical rooms and mission critical equipment and

communicate any concerns or problems to the shift supervisor.

• Oversee the shift operators monitoring of conditions and establish practices and routines to

confirm systems are operating normally.

• Identify potential system problems or abnormalities which may impact mission critical systems or

the workplace environment

• Serve as a first responder to emergency conditions caused by utility failures or malfunctions of

mechanical, electrical, plumbing and fire protection systems.

• Keep management informed in a timely manner of all situations which may impact business

operations.

• Organize and maintain all maintenance records and technical documentation related to NJM systems.
• Keep current and accurate as-built drawings of systems, bills of materials, system

maintenance and repair records, and equipment inventories.

• Document any contractor onsite, operating conditions, equipment status, incidents and system

changes made in daily log entries.

• Supervise upkeep and housekeeping of equipment rooms and other areas under the control of the

maintenance department.

• Confirm that all service vendor contract obligations are being met.
• Proactively study, review, and maintain a working knowledge and understanding of the mechanical,

electrical, plumbing and fire protection systems throughout the facility.

• Ensure that the NJM Procedures for Service and Construction Contractors are understood and

followed.

• Serve as the Facility Operations lead or backup Maintenance Operator.
• Work closely with supervision, other members of the group, and independently to develop job

specific skills that are necessary to become proficient in operating procedures.

• Work to develop specific skills required to appropriately operate and maintain electrical

distribution, chilled water, hot water, air handling, fire protection, fuel oil, domestic water,

sanitary, storm water and gas systems.

• Communicate any unresolved situations to supervision
• Monitor conditions and adjust building mechanical, electrical, plumbing and fire

protection systems.

• Demonstrate a high regard for timely response and clear communication in response to situations

that could impact business operations.

• Serve as a first responder to emergency conditions caused by utility failures or malfunctions of

mechanical, electrical, plumbing and fire protection systems.

Required Qualifications:

• 7-8 years’ experience in a hands-on maintenance related role.
• High School or GED Equivalent.
• New Jersey State – Low Pressure (or higher) Boiler License (Minium requirement -obtain with-in 6 months.

Knowledge, Skills & Abilities:

• Strong technical and problem-solving skills.
• Basic HVAC
• Pump Repair
• Basic Plumbing
• Basic Electrical
• Lighting
• Electric Motors
• Basic Carpentry
• Boiler Operation
• Chiller Operation
• Pneumatic Building Systems
• Hand Tool Proficient
• Power Tool Proficient
• Basic Computer Operation
• Experience with Word, Excel Log Sheets, Work Order Ticketing System
• Ability to Interpret Equipment Manuals and Diagrams
• Strong Interpersonal Skills

Preferred Qualifications:

• Basic Refrigeration
• Air Handling
• Ductwork
• CAD Based Software
• Building Management System Controls (Siemens Desigo)
• Blueprint Reading and Understanding
• Small Appliance Repair
• Diesel Generator Operation

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining, and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
NJM reserves the right at any time to amend, add or delete any aspect of the job description for this position based on business needs.
Compensation: Salary is commensurate with experience and credentials.
Pay Range: $65,270-$75,764
Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.
Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business

• Maintain facility workflow through established work order system, and updating PM schedules an