About the job

OverviewJob titleHead - Transformation and Strategy

Responsibilities To develop, govern and oversee enterprise transformation, strategy execution, internal communications and change initiatives across the Bank in order to ensure strategic priorities are translated into measurable business outcomes, disciplined delivery, operational improvement and sustainable value creation

DivisionOperations and shared services

Description

Enterprise Transformation StrategyDevelop and oversee the enterprise transformation strategy and roadmap by translating the Bank’s strategic direction into prioritised initiatives, integrated delivery plans and measurable outcomes to ensure transformation objectives support growth, operational resilience, customer outcomes, regulatory expectations and long term value creation

Transformation Management Office GovernanceEstablish and manage the Transformation Management Office governance framework, including delivery standards, milestone tracking, dependency management, escalation routes, reporting disciplines and decision forums to ensure projects are governed consistently and delivered in line with approved priorities, timelines, quality expectations and risk parameters

Strategic Planning and ExecutionLead the development, coordination and monitoring of strategic plans across the Bank by working with executive management, division heads and relevant stakeholders to align strategic priorities, business plans and operating initiatives with the Bank’s vision, financial objectives and transformation agenda

Portfolio Performance and Value RealisationMonitor transformation portfolio performance through performance indicators, benefits tracking, cost control measures, delivery dashboards and post implementation reviews to ensure initiatives remain aligned to approved objectives, risks are addressed and expected business value is realised

Change Management and AdoptionDirect the change management approach for major transformation initiatives by defining adoption plans, stakeholder engagement activities, readiness assessments, communication requirements and implementation support to minimise resistance, strengthen employee adoption and embed sustainable ways of working

Internal Communications and Strategic NarrativeDevelop and oversee internal communications relating to transformation, strategy and key organisational priorities by coordinating leadership messaging, employee updates, townhalls and communication campaigns to ensure employees understand the Bank’s direction, strategic milestones and expected contribution

Executive Reporting and Stakeholder AdvisoryPrepare and present executive level updates, board and committee materials, investor readiness inputs, regulatory updates and strategic briefing papers to support informed decision making, maintain transparency on progress and provide trusted advice to senior stakeholders on transformation priorities and delivery risks

People ManagementManage self and team in line with AHB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance. Manage the effective achievement of the team’s objectives through setting individual objectives, managing performance, developing the team and providing formal and informal feedback to maximise overall performance, engagement and motivation

Budget ManagementContribute to the preparation of the business area’s budget and manage and monitor the financial performance against the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalised upon

Policies, Processes, Systems and ProceduresRecommend and implement improvements to departmental policies, procedures and processes covering all areas of activity so that all relevant procedural requirements are fulfilled while ensuring that AHB delivers best-in-class services, products and innovation

EXPERIENCE, QUALIFICATIONS & COMPETENCIESMinimum ExperienceAt least 12 years of experience in banking, financial services, strategy, transformation, programme management, business operations or change management, including experience in leading enterprise initiatives, managing senior stakeholders and overseeing cross functional deliveryMinimum QualificationsBachelor’s Degree from a well recognised university in Business Administration, Strategy, Finance, Economics, Project Management, Operations Management or a related disciplineProfessional QualificationsProject Management Professional certification, programme management certification, change management certification or equivalent professional qualification relevant to transformation and strategy delivery