About the Audit Group: Join Manulife’s Audit and Advisory Services team, where we partner with management to enhance risk control and organizational resilience. We deliver insightful reports to senior management and the Board, reinforcing our commitment to excellence and accountability. Our energetic and collaborative team offers exposure to a wide range of business areas and influences business management through diverse projects. We prioritize professional development and innovation, offering opportunities like data analytics training to advance your career.
About our Audit team: Join Manulife’s dynamic Audit Team and play a key role in strengthening governance and risk management. As part of our global team, you’ll collaborate across North America and Asia in diverse areas such as Human Resources, Third Party Risk Management, and Marketing. Additionally, you’ll have the opportunity to conduct audits of our General Account Investments and Wealth and Asset Management businesses. At Manulife John Hancock, we are committed to fostering an inclusive environment —empowering our teams to thrive and deliver meaningful impact. Be a part of a team that makes a difference and helps shape the future at Manulife.
Learning Opportunities: As an audit professional at Manulife, you’ll use advanced tools like a centralized GRC tool, Power BI and other business analytics to drive impactful audit outcomes. Our projects provide hands on learning with exposure to data analytics alongside subject matter experts and leaders. You will develop your communication and execution skills with support for continued learning and professional designations. These experiences will enhance both your technical and soft skills, preparing you for advancement and new roles within the company. Join a team committed to your expertise, growth, and development!
Senior Manager, Audit and Advisory Services is accountable for planning and leading audit projects of all types (key risk audits, advisory, project risk reviews, defined procedures, SOX, and MAR audits, etc.) to deliver high quality, professional, efficient and valuable results. The directive of Audit and Advisory Services is to provide independent and objective assurance and consulting activities to add value and improve the operations of the Company. Audit Services assists the Company in achieving its Strategic Objectives through a well-adapted approach to evaluate the efficiency of the Company’s governance, risk management and internal control processes.

REQUIRED QUALIFICATIONS:

• 5 to 8 years of audit, risk management, operations or equivalent business or advisory/consulting experience.
• University degree is required. A recognized accounting (CPA, CA) or auditing (CIA, CISA) designation is preferable, but not essential for candidates with extensive industry experience.
• Experience managing teams of skilled professionals.
• Strong written and oral communication skills, ability to effectively communicate ideas and recommendations, and to listen and consider ideas of others.
• Ability to work efficiently in diverse environments and cultures.

PREFERRED QUALIFICATIONS:

• Knowledge of the data analysis tools is preferred.
• Strong written and oral communication skills, ability to effectively communicate ideas and recommendations, and to listen and consider ideas of others.
• Ability to work efficiently in diverse environments and cultures.

• Lead audit and advisory projects in accordance with department standards, within resource budgets and target dates, reporting any scheduling or budget over-runs to Director or AVP.
• Have adequate understanding of the risks being handled by the unit being audited and develop audit scope and audit programs to evaluate the controls in place to mitigate these risks.
• Review test procedures and results to ensure that test objectives and documentation standards are met.
• Apply analytical skills and be open minded to explore different ways to audit, embrace and utilize data analytics to improve audit coverage.
• Develop and maintain positive relationships with management, coach and mentor junior staff in the team.
• Lead various SOX processes, assist in SOX/MAR Planning, and provide oversight during walkthrough and testing phases.
• Actively follow up on open issues with management, maintain open communication and leading the remediation testing of issues.