Senior Manager, B2B Events & Experiences – US/CN at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION

Bethesda, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Aug, 26

Salary

194800.0

Posted On

29 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Event Management, Project Management, Budget Management, Stakeholder Communication, Logistics Coordination, Program Design, Customer Service, Content Development, Survey Analysis, Brand Management, Travel Coordination, Meeting Planning, Vendor Coordination, Marketing Collateral, Food and Beverage Coordination, Trade Show Management

Industry

Hospitality

Description

JOB SUMMARY The Senior Manager, B2B Events + Experiences US/CN is responsible for managing the execution of all GSO customer and industry events, including but not limited to The Exchange series, customer advisory boards, internal customer events, tradeshows across US and Canada. Responsibilities include all tasks related to event management, including identifying and evaluating event sites, organizing programs/agendas/activities, and managing all event logistics. Incumbent is also responsible for managing the events/programs within a defined budget with a clear understanding of policies and procedures. They work in tandem with stakeholders to develop content and approach for the events. CANDIDATE PROFILE Education and Experience Required * 4-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major OR * 6+ years of relevant professional experience in hospitality/event management/meetings + event planning or related function, demonstrating progressive career growth and pattern of exceptional performance. Preferred * Proficiency in both written and spoken English. * Previous experience in event management/meeting planning * Demonstrated project management CORE WORK ACTIVITIES * Plan and manage event logistics for B2B customer events, internal meetings, and trade events. * Develop and maintain the annual US/CN B2B events calendar. * Serve as the US/CN subject matter expert on the global B2B events team. * Partner with internal stakeholders to align event objectives and execution plans. * Lead end‑to‑end event logistics, including site inspections, program design, and event flow. * Coordinate food and beverage, entertainment, amenities, group activities, and marketing collateral. * Manage event registration processes, including building and maintaining registration sites. * Coordinate travel logistics for leaders, team members, and customers, including airfare, lodging, and transportation. * Manage distribution of meeting materials and presentations. * Monitor and control program costs to ensure adherence to approved budgets. * Partner with the B2B Events & Experiences team to ensure brand standards and brand voice are consistently applied. * Manage and maintain B2B tradeshow booths, including branding, vendor coordination, and on‑time execution. * Serve as liaison with approved graphic design and external vendors. * Support continent‑level communications for US/CN sales organizations. * Ensure compliance with Marriott policies, procedures, and confidentiality standards. * Maintain consistent stakeholder and client communication to ensure seamless event execution. * Plan and lead pre‑ and post‑event meetings to ensure alignment and coordination. * Develop, distribute, and analyze post‑event surveys; summarize insights and present findings to senior leadership. * Identify opportunities to enhance event effectiveness, ROI, and customer satisfaction. * Demonstrate professionalism, discretion, and superior customer service across all engagements. * Effectively prioritize work, manage competing deadlines, and operate independently. * Collaborate effectively across teams, functions, and virtual environments; support special projects and other duties as assigned. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here [https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewp_2025edits_8.19.25.pdf] to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Responsibilities

The Senior Manager is responsible for managing the execution of all GSO customer and industry events, including logistics, program design, and budget management. They will partner with stakeholders to develop content and ensure seamless event execution.