Senior Manager, Business Operations at Palo Alto Networks

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

30 Dec, 25

Salary

0.0

Posted On

01 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Operations, Sales Operations, Data Analytics, Process Optimization, Cross-Functional Partnership, Reporting Frameworks, Sales Systems, Statistical Modelling, Communication Skills, Sales Processes, Program Management, Compliance Assurance, Continuous Improvement, Funnel Management Tools, Training Programs, Operational Excellence

Industry

Computer and Network Security

Description

Company Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career This role is responsible for leading a dedicated team of individual contributors who provide essential support and shared services. As a Senior Manager, you will drive key programs and optimize processes that enhance value for our internal sellers, partners, and distributors. You will oversee operational cadences, monitor the effectiveness of support and shared services initiatives, and leverage your expertise in sales operations, program management, and various routes to market to ensure operational excellence and contribute directly to our business growth. Your Impact Operational Excellence & Strategic Integration: Drive significant efficiency and process optimization across high-velocity business operations, specifically focusing on the integration and improvement of the Reporting Analytics process, Sales Systems utilization, Sales Desk functionality, Partner support mechanisms, and Shared Services engagements Advanced Reporting & Predictive Analytics: Develop, own, and enhance critical reporting frameworks, including sophisticated dashboards, scorecards, and Quarterly Business Review (QBR) materials. Leverage advanced data analytics and ecosystem business analysis to identify trends, predict outcomes, pinpoint areas for continuous improvement, and proactively address operational gaps Process Architecture & Enablement: Architect and refine robust process documentation, standards, and best practices. Design and deliver targeted training programs for internal teams, sales personnel, partners, and distributors to ensure consistent adoption and adherence to operational procedures Cross-Functional Partnership & Influence: Cultivate and maintain strong, trusted partnerships with key stakeholders at all levels across various functions (e.g., Sales, Finance, Legal, IT, Supply Chain) to ensure seamless operational alignment, drive consensus, and achieve desired business outcomes. SLA Management & Compliance Assurance: Oversee and ensure the consistent delivery of organizational Service Level Agreements (SLAs), upholding best-in-class support quality while rigorously adhering to all compliance and policy requirements Continuous Improvement & Field Acceleration: Proactively identify, champion, and implement strategic improvements in operational efficiency and process optimization. Collaborate closely with diverse teams, including operations, IT, and leadership, to drive field acceleration and enhanced business performance through data-driven insights Qualifications Your Experience 15+ years in Business Operations Bachelor's degree in Engineering, Economics, Business, Finance, or a related field (Master's degree highly preferred) Strong organizational skills, self-starter, and ability to quickly identify and resolve inefficiencies across the business Deep experience working with Salesforce CRM, data analytics, and Funnel Management Tools. A mission-driven, team player approach with a desire to make an impact and difference Must have hands-on experience in business analysis, data analytics, and statistical modelling. Prior experience as a business partner to sales and other functional teams (Finance, Sales & Operations) Exceptional communication skills and proven ability to create and manage initiatives across numerous cross-functional stakeholders Well-experienced in a Sales Operations/Finance environment Strong understanding of sales processes and methodologies Additional Information The Team Our Business Operations is a focused team that works on critical Go-To-Market business processes and challenges to drive and support our industry-leading growth. Your efforts will directly impact the overall success of a world-leading cybersecurity business. You'll collaborate with the sales organization and other functions, including Finance and Business Units, to drive our growth. You possess a unique blend of business insight, business strategy experience, influencing skills, and the ability to collaborate with a large number of constituents within Palo Alto Networks. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected]. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Responsibilities

The Senior Manager, Business Operations will lead a team providing essential support and shared services, driving key programs and optimizing processes to enhance value for internal sellers, partners, and distributors. This role involves overseeing operational cadences and leveraging expertise in sales operations to ensure operational excellence and contribute to business growth.