Company Name: Transportation Management Services Inc. (TMS)
Position Type: Fixed Term Contract, Part Time Planning Role
Reports to: Project Lead
Location: Remote with multiple site visits to Kansas City, Missouri, United States required
POSITION OVERVIEW
We are seeking an experienced Senior Manager, C4, Testing and Readiness to lead the planning and delivery of a world-class transportation operation for a major international sporting event. This is a fast-paced and dynamic leadership role, ideal for professionals with a passion for large-scale event logistics, incident response coordination, and operations center management.
As a pivotal member of the transport leadership team, you will oversee the implementation of Command, Control, Coordination and Communication (C4) protocols, ensuring operational excellence through comprehensive planning, testing, and readiness programs. Your work will be critical to building and validating preparedness, enabling seamless transport operations that meet the highest international event standards.
SKILLS AND KNOWLEDGE
- Proven leadership in C4 implementation, operational testing, and incident coordination
- Experience managing complex stakeholder relationships, including government, public agencies, and contractors
- Strong analytical, problem-solving, and decision-making skills in high-pressure environments
- Demonstrated ability to lead large teams during planning and live operations
- Familiarity with integrated command systems and event operations technology
- Excellent knowledge of the passenger transport industry in one or more of the following areas (Bus, Coach, Chauffeur, Taxi, Rail, Fleet, etc.)
- Executive level understanding of transport specific software such as scheduling and dispatch systems, vehicle tracking and passenger count software
- Ability to translate complex operational requirements into clear, actionable plans
- Inspires confidence, fosters collaboration, and drives high performance
- Clear, concise, and adaptable across multiple audiences and platforms
- Commitment to delivering safe, efficient, and reliable services
- Maintains composure and effectiveness under pressure
- Empathetic to culturally diverse audiences
- Lead and attend meetings always representing TMS with the highest standard. Ensure timely response to all communications and maintain all documentation in company files and folders and sharing key documentation as required
- Flexibility in working hours – no two days are the same. Be willing to work flexible and extended hours throughout the event period
QUALIFICATIONS AND EXPERIENCE
- University degree or equivalent professional experience
- Proficient in English (written and oral)
- Preferably 8-10 years of progressive responsibilities and work-related experience, and any combination of education and training, which provide the required knowledge, skills and abilities to perform the essential functions of the job, combined with demonstrated professional growth and achievement
- Previous involvement in complex event operations, preferably at FIFA World Cup™ or Olympics scale or equivalent
- Experience of working in International and US major events, preferably within a transport, venue or logistics planning capacity
- Advanced skills in writing operational and readiness plans, and post event reporting
- Strong business acumen and transport language
- Advanced working knowledge of Microsoft Office 365 software
- Experience of Project Management software
The employee’s responsibilities reflect current needs and requirements of the Company as at the date of issuing this position description. However, the services that the employee is required to provide for the Company may change over time as circumstances dictate.
TMS is proud to be an Equal Opportunity Employer (EOE). We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.
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