Senior Manager, Card Schemes at Westpac Group

, , Australia -

Full Time

Start Date

Immediate

Expiry Date

15 Jul, 26

Salary

0.0

Posted On

16 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Card scheme management, Commercial acumen, Relationship management, Compliance, Regulatory frameworks, Issuing dynamics, Acquiring dynamics, Stakeholder management, Communication, Presentation skills, Strategic planning, Governance, Contract interpretation, Financial services, Problem solving, Attention to detail

Industry

Financial Services

Description

How will I help? As Senior Manager, Cards Schemes, you’ll manage Westpac Group’s strategic relationships with eftpos, Mastercard and Visa, ensuring strong commercial outcomes and effective compliance across the Bank. Sitting within the Consumer Finance Line of Business (LOB) in the Commercials & Product Profitability Village, you’ll act as the internal expert on card scheme engagement, working closely with Consumer Finance, Everyday Banking, Business Transactional Banking and our multi‑brand portfolio. You’ll lead scheme relationship management end‑to‑end — interpreting contract obligations, supporting commercial initiatives, managing governance and operational requirements, and resolving escalated business, merchant and cardholder issues. You’ll also represent Westpac at scheme forums and industry bodies, ensuring the Bank’s interests are well positioned in an evolving payments landscape. What do I need? You’ll bring demonstrated experience managing card scheme relationships within banking or financial services, supported by strong commercial acumen and a deep understanding of cards products, scheme rules, compliance and regulatory frameworks. You’re confident navigating both issuing and acquiring dynamics and can influence outcomes across complex stakeholder environments. Strong relationship management, communication and presentation skills are essential, along with the ability to work independently, manage competing priorities and engage credibly with senior leaders and external partners. High attention to detail and the confidence to represent the Bank independently at industry forums will set you apart. Why join us? We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that: * Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates! * Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. * Tailored learning and development opportunities to help your grow your career within the bank. * Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives Create your future today To get started, simply click on the APPLY or APPLY NOW button We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website [https://www.westpac.com.au/about-westpac/inclusion-and-diversity/Inclusion-means-everyone-matters/disability-and-accessibility/]. We’re all about helping our people grow and succeed. Whether you’re a current employee, trainee, or intern, we’re committed to your career development Check out our FAQs and internal support resources here. [https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsm2.sn.westpac.com.au%2Fesc%3Fid%3Dkb_article%26table%3Dkb_knowledge%26sysparm_article%3DKB0082217%26sys_kb_id%3D06a3158c934d5a1035b8bbc47aba1009%26spa%3D1&data=05%7C02%7Cbradley.monks1%40westpac.com.au%7C619b621b6002443ff52f08dce131bf8a%7C57c64fd466ca49f5ab382e67ef58e724%7C0%7C0%7C638632850985687958%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=UAFiSCoUqFDB%2F46rE%2FQACVYPf85AwJ2Vn5%2BXAMeV3Jc%3D&reserved=0]

Responsibilities

You will manage strategic relationships with card schemes like eftpos, Mastercard, and Visa to ensure commercial outcomes and regulatory compliance. Additionally, you will act as an internal expert, representing the bank at industry forums and resolving escalated operational issues.