JOB DESCRIPTION

JOB TITLE: Senior Manager, CIB Servicing Controls Optimisation
SALARY: From £83,000+ (dependent on experience)
LOCATIONS: Birmingham / Bristol / Edinburgh
HOURS: Full-Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites

ABOUT THIS OPPORTUNITY

Our Chief Controls Office (CCO) is a core part of Corporate and Institutional Banking (CIB). We’re on an exciting journey and there couldn’t be a better time to join us. The Group is undertaking the largest financial services transformation in the UK, which means the CCO needs to continue to evolve as a team, enabling CIB’s growth ambitions and empowering our people to take end-to-end accountability for managing the risks that they face and controls they operate.
We’re looking for a dynamic, motivated, and forward-thinking Senior Manager to join the team, who leads a team of control professionals to optimise the design, management and operation of our key controls, with appropriate process mapping and monitoring.
The Senior Manager, CIB Servicing Controls Optimisation works with the Client Servicing teams, mainly sat in the COO function to mitigate and control risks in accordance with risk appetite. This role also includes the Advisory teams covering ESG and Ratings.

KEY ACCOUNTABILITIES

• Analyse, investigate and evaluate the control environment, providing insight and support to the implementation of the first line of defence model
• Challenge and advise the business on how to mitigate and control risks in accordance with the risk appetite
• Lead a team of control management professionals, who support the design, optimisation, process mapping, testing and monitoring of the control environment.
• Deputises for senior colleagues as required
• Embed control by design and advance control automation and preventative metrics
• Support robust risk management in alignment with the Group’s Enterprise Risk Management Framework (ERMF)
• Support in finding opportunities to simplify, optimise, and automate controls using innovative technology. Assess the effectiveness of controls and create insights with new indicators and data analysis
• Triage continuous improvement opportunities for controls, ensuring the correct investment channels are pursued
• Liaise with Platforms to ensure changes delivered into CIB, are robustly challenged, with enduring controls considered
• Support in achieving strategic goals and delivering faster, more efficient services for our customers