SENIOR MANAGER CIRCULARITY SERVICES / TRADE-IN (M/F/D)

For us „Let’s Go!“ is not just a slogan, it is an attitude. We love technology and we want to excite. We have fun and want to inspire. Our customers and our teams. That’s why we are looking for people who share this spirit. People who are passionate about creating the shopping experience of the future together with 50.000 colleagues across Europe.

ABOUT US

The Services & Solutions Team manages the portfolio of service products sold in all of MediaMarktSaturn retail channels and country portfolios. They lead the way in designing and selling solutions, that allows customers to make the most out of their technology.
Circularity is one of the major growth areas including Trade-in, Repair, Refurbed, Aftersales and Branded Services and of exceptional strategic importance for MediaMarktSaturn.

• Leadership and development of groupwide trade-in program, including
• management of external partners and internal stakeholders
• multivendor tech platform
• customer journey
• commercial proposition and pricing corridor
• competitor benchmarking and reporting with team of four and supporting functions (e.g. tech, procurement etc.)
• Development of trade-in, forward trade-in, and green energy business at global level, derivation of global frameworks, and development of business cases and global blueprints
• Support of groupwide circularity strategy development together with head of circularity and strategy team
• Enablement of leadership team data-based decision making regarding trade-in, forward trade-in, and green energy for MMS group
• Setup of assessment frameworks, guidelines, and processes for trade-in, forward trade-in, and green energy
• Freedom to act within framework of company policy to manage the Trade-in, Forward Trade in and Green Energy process
• Monitoring of relevant market dynamics and trends and translation of insights into growth
• Initiation and management of meaningful exchange with countries and third parties