Senior Manager, Client Experience - Healthcare at Weber Shandwick

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Dec, 25

Salary

115000.0

Posted On

30 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Experience, Healthcare Communications, Project Management, Media Relations, Social Media, Digital Strategy, Budget Management, Presentation Skills, Team Coordination, Campaign Measurement, Event Management, Pharmaceutical Products, Disease Education, Celebrity Campaigns, Regulatory Communications, Public Relations

Industry

Public Relations and Communications Services

Description

What You Will Be Doing: Our team is seeking a Senior Manager with client experience and healthcare communications expertise to serve as a counselor to our clients for one of our largest and fastest growing accounts. As a Senior Manager, you will be responsible for developing and executing strategic integrated communications programs, supporting overall strategy, and advising healthcare clients. You will be a conceptual thinker with exceptional organizational and prioritization skills. In addition, you should have an agency background in healthcare communications with experience working on pharmaceutical products and/or disease education programs, as well as knowledge of the media landscape and considerations in this space. The ideal candidate will have broad interest in the full remit of healthcare communications, including social/digital, earned media, data and regulatory milestones, and unbranded disease awareness programming. Additionally, the ideal candidate will have a specific interest or experience in celebrity campaigns. Other responsibilities include, but are not limited to: Manage account team implementation of agreed-upon programs, ensuring quality standards are met and desired results are delivered on-budget Lead project management, ensuring all activities are moving forward and are within deadlines Coordinate among interdisciplinary team of research, creative, digital and media strategists Develop a range of external and media materials including press releases, key message documents, pitches, social media content, etc. Manage client status reports, including materials trackers, media trackers, and website analytics trackers. Manage event and activation logistics in a variety of settings Set and meet campaign measurement and evaluation criteria Identify training and development needs of junior staff and provide opportunities that enable staff members to reach their full potential Assist in financial management for clients, including development of invoices and activity reports What We Are Looking For: Experience working on multi-disciplinary (holistic) healthcare communication initiatives, ideally including disease education campaigns Familiarity with data and regulatory milestone communications Fluency and/or familiarity with earned, digital and social media Strong understanding of the relationship between traditional public relations and the use of current online/digital technology and social media Strong budgeting and financial management skills Experience with clients and accounts that are measurement and evaluation driven Strong presentation skills, poise, and professionalism Industry experience in healthcare communications and/or pharmaceuticals Basic Qualifications At least 5 years’ experience in public relations at an agency or corporate in-house (healthcare experience required) The ability to manage multiple projects at various stages simultaneously. Be a self-starter who works well within a highly collaborative, multi-disciplinary team. BA or BS in Public Relations, Communications, or in a related field The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including: Medical Dental Vision 401k (with employer match) Tuition Reimbursement Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul MyDays – Flexible holiday schedules Short-Term Disability Paid Employee Family Leave Family Building Benefit NYC Salary range: $100,000 - $115,000 Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications. Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status. #LI-JR2 We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

Responsibilities

The Senior Manager will develop and execute strategic integrated communications programs for healthcare clients, ensuring quality standards and desired results are met. Responsibilities include managing account team implementation, leading project management, and developing external media materials.