JOIN US AS WE CHANGE HEALTHCARE FOR THE BETTER.

OceanMD, a WELL Health Company, is the leading provider of EMR-integrated Patient Engagement and eReferral tools in Canada, playing a critical role in millions of patient visits and thousands of referrals every week. Our digital healthcare solutions empower patients and physicians to overcome the barriers preventing the timely delivery of healthcare services. By replacing paper forms with digital tools, we give patients and providers secure ways to connect, share health information, and update patient records. Our tools:

• Empower patients to share health information with their physician before, during, and after visits, helping to ensure health records are up to-date and accurate while improving patient care.
• Meet the growing demand for digital solutions with online booking and secure messaging that improves the patient’s experience, reduces the need for unnecessary phone calls, and makes clinics more efficient.
• Improve access to care by replacing faxes, displaying wait times, and reducing the time to process and access specialist referrals.

WHO WE NEED

Reporting to the Vice President of Client Experience, we are looking for an experienced and results-driven Senior Manager, Client Success & Enablement, to lead a team of up to ten specialists. You will foster a culture of collaboration, growth, and accountability. You will inspire and enable your team to deliver exceptional support, empowering our clients with the tools and knowledge they need to succeed from day one through exceptional support and service.
This hybrid role requires work in-office 3 days per week.

WE ARE TRANSFORMING PATIENT CARE ACROSS THE COUNTRY AND WE’VE ONLY JUST BEGUN. JOIN US

We are always on the lookout for ethically driven, intelligent, and compassionate professionals who want to be part of an energetic culture and company, people who are interested in contributing their talents in a challenging, interdisciplinary environment. If you feel you meet 70% of the qualifications we are looking for and are determined to make a difference, we encourage you to apply. We promise to consider your application fully.
Express your interest here, explore what we do here, or follow us on LinkedIn to stay connected.
We strive to build a diverse team and encourage applications from traditionally underrepresented groups. If we can make this easier through accommodation in the recruitment process, please let us know.

LI-Hybrid

• Empower patients to share health information with their physician before, during, and after visits, helping to ensure health records are up to-date and accurate while improving patient care.
• Meet the growing demand for digital solutions with online booking and secure messaging that improves the patient’s experience, reduces the need for unnecessary phone calls, and makes clinics more efficient.
• Improve access to care by replacing faxes, displaying wait times, and reducing the time to process and access specialist referrals